NABH & Compliance

NABH registers, SOPs, audits, consent and record-keeping.

221 articles

6 mahine me ek bhi incident report nahi — assessor bola 'fake lag raha hai' — kya karu? Zero incidents = under-reporting red flag. Nil entries se 'daily review hua' proof do ('No Event Today' system), near-miss…
AAC chapter ke liye clinic me kaunse posters aur displays lagane hain? 4 displays required: Scope of Services (A4/A3), Doctors' names + qualifications + Reg No (A4), X-ray Caution signage…
Admin Dashboard ka Compliance Score kam ya "Critical" kyun dikhta hai? Setup → Admin → "Dashboard" ka Compliance Score 8 settings dekh kar banta hai (75%+ "Good", 50%+ "Needs Improvement", warna…
Admin ki Compliance Checklist kaise tick kare? Setup → Admin → "Compliance Checklist" tab → har item (jaise "Strong passwords enforced", "Backup configured (Google Drive)",…
ADR ya medication error ho jaye to kya karna hai? Teen cheezein alag samjho — near-miss (patient tak pahunchne se pehle pakdi galti), medication error (galti patient tak…
AERB licence renewal ki date nikal gayi par X-ray/RVG chalu hai, kya karu? Expired AERB par X-ray chalana legal violation hai. eLORA (AERB) portal par turant renewal apply karo; renewal aate hi Team →…
AERB X-ray licence, RSO aur QA test ki details kaha bhare? Team → Tasks & Training → Training → Certificates → "Add Certificate" (ya purane par "Edit") → "This is an X-ray licence…
Antimicrobial policy aur antibiotic stewardship pe assessor kya check karta hai? Written antimicrobial policy (ICMR 2019), restricted-drug list (WHO AWaRe) director sign-off ke saath, ORALZY auto-checks har…
Assessor bola 'software khol ke dikhao records' — kitna access du, patient privacy ka kya? Screen khud chalao, assessor ko dekhne do — credentials mat do. Specific records print karke do (dossier, registers, sample…
Assessor bola abhi fire drill karke dikhao — PASS technique aur record kaise sambhalu? Drill me PASS (Pull-Aim-Squeeze-Sweep) + exit route + assembly point demo karo, phir 'Mock Drill & CAPA Register' me code red…
Assessor bola last 3 mahine ke quality indicators (KPI) dikhao — kahan se lau? NABH → NABH → NABH Hub → KPI Analysis me KPI × mahina grid hai. Range "6 months" rakho, Review panel me mahina chuno aur…
Assessor bola patient complaint/grievance register dikhao — humne kabhi likha hi nahi Patient Feedback register + review system ke real feedback entries dikhao; complaint-handling flow (acknowledge → investigate…
Assessor bola pichle mahine ka pura dossier ABHI do — 5 minute me kaise nikalu? Registers page ke header me 'Dossier' button — month choose karo, saare register kind-wise grouped, clinic header ke saath…
Assessor clinic aaye to kaunsa document package haath me dun? Do options: Auto-Pilot ka 'Download Inspector Package PDF' (ek single PDF evidence binder) ya Audit Mode → Inspector Package…
Assessor clinic me ghum ke kya kya dekhta hai? Zone-by-zone walkthrough: reception (UHID, scope display, tariff) → OPD/chairs (assessment records, consent, hand hygiene) →…
Assessor hand hygiene compliance ka DATA maang raha — report kahan se nikalu? NABH → NABH Hub → Audit Mode → Compliance Reports me Hand Hygiene report ready milti hai (SOP, Sterilization, BMW, KPI, NPS ke…
Assessor ke saamne staff ne sirf naam pucha, UHID verify nahi kiya — do-identifier kaise fix? Do identifiers = naam + UHID/DOB har procedure se pehle. ORALZY prints par UHID QR/barcode hota hai — scan karna hi second…
Assessor ko cabinet me purani date ke sterilized pouches mile — expiry ka rule kya hai? Sterile shelf-life packing material + sterilisation mode se decide hoti hai — expired pouches turant re-sterilise karo, cycle…
Assessor ko dene ke liye saare SOP aur register ek hi PDF me chahiye — kahan se? NABH → NABH → NABH Hub → "🚀 Auto-Pilot" → "🎯 Inspector Mode" card → "📦 Download Inspector Package PDF" — ek hi PDF (NABH…
Assessor ko drawer me expired lignocaine mil gayi — abhi ka action aur CAPA kya? Usi waqt quarantine karo ('EXPIRED — DO NOT USE' box), stock register me 'Expired — disposed' entry, CAPA me system-level root…
Assessor minor patient ke photo-consent par sawal utha raha — kya dikhau? Minor (<18) ka consent parent / legal guardian deta hai — app ke consent form par "Patient / Guardian Signature" aur "Witness…
Assessor ne committee meeting minutes mange, last quarter meeting hui hi nahi — ab? Fake minutes kabhi mat banao (assessor members se cross-verify karta hai). Jo informal huddles hue unke notes dikhao, aaj…
Assessor ne random patient file kholi, consent unsigned mila — abhi kya karu? Accept karo — us procedure ka retroactive consent mat banao. CAPA: sab active files ka consent audit + aage se har procedure…
Assessor ne SOP maanga aur staff manual dhundh hi nahi paya — Procedure Manual kahan hai? NABH → NABH → NABH Hub → SOP Editor (Procedure Manual) me clinic ki saari SOPs section-wise hain — "Search SOPs…" me naam ya…
Assessor ne staff ka BLS certificate manga, wo expire ho chuka hai — kya jawab du? Purana card + renewal booking proof dikhao. Naya card aate hi Team → Members → HR Setup → HR Masters → "Training" → "BLS / CPR…
Assessor ne staff ko needle recap karte dekh liya — NSI grill se kaise niklu? Argue mat karo — on-spot correct karo, NSI protocol bolwao (wash → report → PEP), usi din needle-safety refresher ki training…
Assessor ne staff se sawal pucha aur wo blank ho gaya — abhi kya karu? Panic mat karo — staff ko SOP manual refer karna sikhao ('main SOP check karke batati hun' valid jawab hai), aur usi din Mock…
Assessor ne weekly spore test record manga, pichhle hafte ka BI missing hai — kya karu? Fake mat karo — purane passing records dikhao, aaj hi fresh BI chalao, gap ko late-note + CAPA se cover karo, aur Schedules me…
Assessor pucha 'doctor phone par dawai bolta hai to kaise likhte ho?' — verbal order kaise dikhau? Verbal order sirf emergency/doctor-offsite me allowed — receiver likhta hai, read-back karta hai, doctor time-limit me…
Assessor registration aur UHID me kya check karta hai? AAC-2: har patient ka unique UHID (CREO level — fail nahi kar sakte), written registration SOP, aur clinical-need triage. UHID…
Assessor sterilization aur autoclave ka kya poochta hai — SOP-STERIL kya kehta hai? IPC.6 pe CSSD-style flow chahiye: receive→wash→pack→sterilise→store→issue, autoclave 121°C/15 psi, zone-marked room, Spaulding…
Assessor X-ray ka AERB licence maang raha — app me kahan rakha hai, expired ho to kya? AERB licence ab Team → Tasks & Training → Training → Certificates me rehta hai (number, Valid till, RSO, QA test, PPE). "Print…
Audit ho gaya, ab NC ka evidence submit karna hai — proof app se kaise banau? Har NC ki CAPA register entry ko evidence ke saath close karo — Smart Complete photos, renewed certificates, training…
Audit ki subah autoclave kharab ho gaya — sterilization kaise manage aur dikhau? Chhupao mat — breakdown-recall SOP follow karo: un-sterile instruments freeze, backup/outsourced sterilization, PMS register…
Audit se pehle register me 3 din ka gap hai — kaise bharu bina galat kiye? Fake backdated entries KABHI mat banao — 'Backfill from Existing' se real data ki genuine entries lao, gap ke liye honest…
Audit wale din autoclave test strip FAIL aa gayi — instruments aur record ka kya karu? Recall SOP chalao: last successful test ke baad ke saare loads batch-wise freeze karo, FAIL honestly register me log karo…
Audit-ready rehne ke liye roz kaunse register manually bharne hote hain? Roz: Class 6 / TST strip (08:45), Autoclave Cycle Log (09:00), Daily Facility Cleaning, Toilet Cleaning, Housekeeping Roster,…
Autoclave beech kaam me kharab ho gaya — patients hain, register me kaise dikhau? Breakdown chhupao mat: complaint aur theek hone ka time Equipment Breakdown & Downtime register me, repair ka log Equipment…
Autoclave ke validation tests kaunse chahiye — Bowie-Dick aur biological indicator kitni baar? Daily: chemical indicator tape + Class IV strip har load + Bowie-Dick + leak rate. Weekly: biological indicator (spore vial).…
Blood ya body-fluid spill ho jaye to protocol kya hai — spill kit me kya rakhna hai? Har chair pe spill-management kit; reception pe 10% NaOCl + absorbent. Blood/body-fluid clean-up housekeeping SOP me, poster…
BMW ka manifest/receipt kho gaya ya vendor de nahi raha — proof kaise banau? Vendor se duplicate manifest maango (unke paas legal record hota hai), apne bmw register ki daily entries + payment receipts…
BMW rules me clinic ki legal duties kya hain — sirf bins kaafi nahi? BMW Rules 2016 ke legal duties: SPCB se authorization + CBWTF vendor MOU, HAR SAAL 30 June tak annual report SPCB ko, staff ki…
BMW segregation me assessor kya check karta hai — kaunsa kachra kis rang ke bin me? 4-bin colour code har chair pe: YELLOW, RED, WHITE (sharps), BLUE. Monthly weighing + manifest, annual Form-IV SPCB ko.
BMW vendor 2 hafte se kachra lene nahi aaya — bins bhar gaye, kya karu? Vendor ko likhit follow-up karo, waste ko covered/labelled aur 48-ghante rule ke andar rakhne ki koshish karo, interim storage…
Certificate card par "URGENT", "Expired", "d left" badge ka matlab kya hai? Badge expiry tak bache din batata hai: "Expired Nd ago" (laal) = expire ho chuka; "Nd left — URGENT" (laal) = 7 din ya kam;…
Certificates me "Add Certificate", Edit ya Renew button kyun nahi dikh raha? Team → Tasks & Training → Training → Certificates me "Add Certificate", "Run Expiry Check", aur card ke "Edit", "Renew", 🗑…
Certificates me "Run Expiry Check" button kya karta hai? Team → Tasks & Training → Training → Certificates → "Run Expiry Check": roz subah wala expiry check abhi turant chala deta…
Certification aur accreditation me kya difference hai chhote clinic ke liye? NABH ke 2 dental programs hain: Entry Level Dental Clinics CERTIFICATION (1-8 chairs, checklist-based, 2 saal) aur full DHSP…
CGHS empanelment ke liye NABH jaruri hai kya? Empanelment ke liye NABH strictly mandatory nahi (India ke ~415 CGHS dental clinics me sirf ~34% NABH hain) — par application…
Chhote clinic me kaunsi committee chahiye, meeting kitni baar? NABH standards 5-6 committees bolte hain (Quality/CQI, Infection Control, Pharmacy, Safety, Fire & Emergency) — par chhote…
Chhote clinics NABH taiyari me kya galtiya karte hain? Top 5: (1) audit-day-only compliance — records sirf audit se pehle banana (assessor pakad leta hai), (2) hospital ke SOPs…
Clinic ka licence ya certificate Certificates me kaise add kare? Team → Tasks & Training → Training → Certificates → "Add Certificate": Name *, Category (License / Registration / NOC /…
Clinic ke legal documents/licenses ka tracker Setup → Admin → Legal & Data → Legal Compliance: 24 items ki checklist (category tabs Foundation, Documentation, Messaging,…
Clinic ke licenses (BMW auth, fire NOC, PCB, dental council reg) me se kuch expire ho gaye Setup → Admin → Legal & Data → Legal Compliance → "Clinic" tab me har license ka status aur "Valid until" dekho, expired ka…
Clinical record review (chart audit) kaise karna hai NABH ke liye? IMS.7.a (CREO): har month 30 random charts ka 12-item checklist se review; score <90% pe CAPA; findings QA Committee me +…
Committee meeting 3 mahine se nahi hui — audit se pehle kaise cover karu? Peeche ki backdated fake minutes mat banao. Aaj ek real meeting karo (KPI/incidents/gaps discuss), minutes + attendance +…
Committee meeting me log absent the / quorum pura nahi hua — minutes valid hain? Attendance me present/absent aur apologies honestly record karo. Chhote clinic me realistic membership rakho; agar key members…
Complaint aur grievance redressal NABH ke hisaab se kaise chalayein? PRE.7 — har complaint ko ticket# ke saath Grievance Register me, 24 ghante me acknowledge, default 7-din TAT, monthly QA…
Consumer court se bachne me NABH kaise madad karta hai? 56 dental consumer-court cases (2018-22) ke study me top allegations: negligence (21), pain management (14), consent ki kami…
Continuity of care records me kaise dikhaye NABH assessor ko? IMS.4.a (CREO): har visit pichhli visits se linked ho — prior findings, X-rays, referrals, lab results ek hi record me. ORALZY…
CPR aur Code Blue ki taiyari NABH audit ke liye kaise karein? COP.3: crash cart + AED reception par (visible, sealed), Code-Blue role chart cart par printed, har clinical staff ki ANNUAL…
Crash cart / emergency box me expired adrenaline mila — emergency drugs audit-ready kaise rakhu? Expired vial turant badlo, box re-seal karo. Dawa nikli thi to "ER Box Restock" row me "Box restocked to buffer?" + "Expiry…
Crash cart/emergency dawai expire ho gayi ya kam hai — audit se pehle pakda Expired drugs turant replace karo, crash cart ko checklist se full karo, aur ER-box register ko daily/weekly check pe daalo.…
Data Retention me "auto-purge weekly Sunday 03:00 IST" me kya delete hota hai? Har Sunday raat 03:00 IST app apne aap sirf purane log mitata hai — Access Logs, Audit Logs aur Login History jo retention…
Data Retention me purane inactive patients archive kaise kare? Setup → Admin → Legal & Data → Data Retention → "Inactive Patients — owner approval required" list me un patients ke checkbox…
Dental emergency aur triage ka NABH SOP kya kehta hai? COP.2: emergency protocol (ABC → vitals → stabilise → treat ya refer), triage colour code RED/YELLOW/GREEN reception par, aur…
Dentist ka credentialing aur privileging kaise hota hai? HRM.10.a (CREO) — joining se PEHLE degree source-verify, DCI registration online verify, experience verify. Phir har dentist…
ECHS empanelment dental clinic ke liye kya rules hain? ECHS exclusive dental clinics ko empanel karta hai (NABH ya non-NABH dono): minimum 2 dental chairs, annual turnover ₹20 lakh…
Ek KPI 2 mahine se target se kharab (breach) chal raha — audit me kya bataun? Number chhupao nahi. Trend honestly enter karo, breach ko committee me discuss karke CAPA banao. Assessor perfect number nahi,…
Electrical safety audit kitni baar aur kisse karana hai? FMS.3.b: licensed electrical contractor se har 2 saal me ek baar — earthing, RCCB, thermal imaging; report + CAPA file me rakho.
Emergency drugs / crash cart NABH ke liye kaise ready rakhun? Sealed crash cart, fixed drawer layout aur roz ka check — ORALZY me roz 10:00 nurse ki "Daily emergency box check" row…
Entry Level dental me kya kya operational cheezein mandatory hain? Checklist ke compulsory items: har patient ka UHID, radiation-safety programme, DG/inverter/UPS backup, no-smoking policy,…
Equipment (autoclave/X-ray/BP apparatus) ki calibration/PMS date nikal gayi Overdue equipment ko authorised agency se calibrate / service karao, NABH Registers → "Calibration" me certificate number +…
Equipment maintenance aur calibration ki NABH taiyari kaise karein? FMS.4: har machine ka record, preventive service, calibration certificate aur critical machine ka breakdown time. App me:…
Expiry dawai ka niyam kya hai aur LASA kya hota hai? MOM.2 me 4 CREO hain: daily temp log (room 15–30°C, fridge 2–8°C), expired dawai alag red bin, defined high-risk list, aur…
Facility round kaise karein aur document karein — weekly ya monthly? FMS.1.c (CREO ⭐): har hafte 15-line 'Weekly Facility Round Checklist' (ok / not ok / NA) — Monday ko row khud banti hai, sab…
Fire extinguisher refill date nikal gayi / mock drill nahi hui — FMS gap Extinguishers ko authorised vendor se refill/service karao, expiry tag update karo, aur ek fire mock drill karke 'Mock Drill &…
Fire safety aur mock drill me assessor kya check karta hai? FMS.6.a: fire plan, smoke detectors, ABC extinguishers, exit map poster, mock drill records aur Fire Department NOC. App me…
Fridge temp range se bahar chala gaya (excursion) — LA/emergency dawai kharab to nahi? Us fridge ke temperature-sensitive drugs quarantine karo, manufacturer/pharmacist se stability check karo, breach ko incident…
Fridge/temperature log me kai din missing (staff bhool gaya) — audit me gap dikhega Missing din ko peeche se bhar ke fake mat banao. Aaj se daily entry chalu karo, register ko schedule pe daal do (overdue…
Full NABH dental accreditation me kitne standards aur elements hote hain? DHSP 3rd Edition (2023): dental clinic ke liye 10 chapters, 80 standards, 416 objective elements (82 core); dental hospital ke…
Galat certificate edit ya delete kaise kare? Team → Tasks & Training → Training → Certificates → card par "Edit" → details / dates sudharo → "Update". Hatana ho to card ka…
Gap analysis khud kaise kare — kahan se shuru kare NABH? DIY gap analysis: (1) Entry Level standard free download karo, (2) uske 6 sections ke against clinic ko imandari se 0/5/10…
Hand hygiene ka audit assessor kaise dekhta hai — kitni observations aur kya target? WHO 5 Moments + 6-step technique. Monthly minimum 30 observations sab staff categories me, target ≥90%; <90% pe retraining.
HAZMAT register aur spill kit me kya kya hona chahiye? FMS.3.d (CREO ⭐): HAZMAT register + har chemical ka MSDS storage point pe posted; spill kit 3 jagah (sterilisation, pharmacy,…
Housekeeping didi BMW color coding par atak gayi — 10 minute me kaise ready karu? Bins ke paas lage BMW poster ke saamne 4-bin practice karao (yellow/red/blue/white-sharps), phir Mock Interview me…
Implant ka batch/serial number kahan record karna hota hai? MOM.8.d: batch + serial number patient record AUR master logbook dono me. ORALZY Implant Logbook placement pe auto-fill karta…
IMS chapter ke liye kaunse posters lagane hote hain audit se pehle? Do A4 posters: (1) Privacy Notice — Patient Data Use (IMS.5.a ⭐) reception pe, (2) Records Retention Schedule (IMS.2.a ⭐)…
Incident ya sentinel event ka reporting NABH me kaise karna hai? NABH ke liye har incident (chhota, bada, near miss) report karo. ORALZY me: NABH → NABH → NABH Hub → SOP Sign-Off → "Incident…
India me kitne dental clinics NABH accredited hain? Bahut kam — 2019 tak sirf ~220 SHCOs full-accredited the pure India me; CGHS-empanelled ~415 dental clinics me sirf ~140 (34%)…
Jis nurse ki file assessor maang raha wo chhutti par hai — file kahan se du? Assessor ko FILE chahiye, person nahi — Team → Members → Directory me uska digital profile/documents kholo, Credentials me…
Kal subah NABH audit hai — aaj raat ka last-minute checklist kya ho? NABH → NABH → NABH Hub → Audit Prep me "Generate Punch List" dabao (AI punch list, critical pehle), Scorecard dekho, No Event…
KPI ki monthly entry hi nahi bhari — Auto-Pilot 'KPIs baki' dikha raha, score gir raha Har mahine har active KPI metric ki value enter karni hoti hai; missing entries score girati hain. NABH → NABH Hub → KPI me…
KPI track hi nahi kiye, koi purana data nahi — kaise shuru karu? Chhote clinic ke liye 8-10 relevant KPIs choose karo, unka data source aur formula fix karo, aur is mahine se baseline banana…
LA aur sedation ke consent me NABH kya maangta hai? COP.6/COP.7: LA consent + sedation consent ALAG-ALAG. LA sirf registered dental surgeon lagaye (technician kabhi nahi), IV/IM…
Legal Compliance me "Blocking launch" aur "Overall complete" ka matlab kya hai? Legal Compliance ki 24 items ki list ek software business (jaise Play Store, DLT, trademark, domain) ke hisaab se bani hai.…
Legal Compliance me license ka number aur valid until date kaise bhare? Setup → Admin → Legal & Data → Legal Compliance → upar category tab chuno (jaise "Clinic") → item par click → right side me…
Licence expiry ka reminder kab aur kisko aata hai? Certificates ka reminder roz subah 08:00 IST chalta hai: expiry se 30, 15, 7 aur 1 din pehle, aur expire hone par ek baar. Har…
Locum/visiting doctor bina credentialing patient dekh raha — NABH me problem? Locum ko bhi credentialing + privileging chahiye: qualification, council registration verify karo aur privilege define karo.…
Medication (MOM) registers me assessor kya grill karta hai? MOM me 4 registers critical hain: Verbal/Telephonic Order (read-back + 24h countersign), High-Risk + LASA (double-check),…
Mission Control ke Guard tab me kya-kya hai? Today → Mission Control → "Guard" tab (keyboard 6): ek jagah 4 cheezein — Security alerts (naye device / unread alert ho tab),…
Mock audit khud kaise kare NABH se pehle? 4 steps: (1) NABH self-assessment toolkit bharo (har item 0/5/10; average 7+ = apply-ready), (2) assessor jaise zone-by-zone…
Mock audit me score bahut kam aaya — samajh nahi kahan focus karu Scorecard chapter-wise readiness dikhta hai; sabse kam score aur critical gaps wale chapters pe pehle kaam karo. Har gap ko…
Mock code blue karwaya aur team fumble kar gayi — assessor ke saamne recovery kaise? On-spot debrief karo (assessor ko learning-culture dikhao), gaps training register + CAPA me likho with re-drill date, aur…
Monthly NABH dossier kaise nikale audit ke liye? Registers page ke header me 'Dossier' button — month (YYYY-MM) choose karo, ek A4 audit-ready dossier print hota hai: har…
NABH AAC chapter me kya kya cover hota hai? AAC (Access, Assessment & Continuity of Care) = 14 standards, ~65 objective elements — registration/UHID, referral, initial…
NABH apply karne ka process step by step kya hai? Standard kharido → SOPs/manual banao → 3 mahine implement karo → nabh.co portal pe online application + fee → scrutiny →…
NABH assessment kal hai aur bahut gaps hain — kis cheez ko pehle theek karu? Auto-Pilot ke top-3 tasks + critical gaps se shuru karo: patient safety (emergency drugs, sterilization, BMW, fire), overdue…
NABH assessment ke din asli me kya hota hai — real example? APDCH (Melmaruvathur) ka published 2-din ka account: Day 1 — reception/OPD policies + assessors ne LIVE clinical procedures…
NABH assessor patient ke dental record me kya-kya check karta hai? IMS.3.a (CREO): har patient ka record complete hona chahiye — UHID, demographics, allergies, history, exam, FDI diagnosis,…
NABH assessor scoring kaise karta hai — pass hone ka math kya hai? Har element pe 1-5 score (5 = 81-100% samples sahi). Pass: overall ≥80% AUR har CORE element ≥4 AUR har standard/chapter ka…
NABH assessor sterilization records me kya check karta hai? Assessor closed chain maangta hai: instrument cleaning → autoclave cycle → roz Class 6 / TST strip → Bowie-Dick (clinic ka…
NABH audit me assessor consent forms me kya check karta hai? PRE.4 — 14 procedures ki written-consent list, bilingual procedure-specific forms, aur consent WAHI dentist le jo procedure…
NABH audit me assessor kaun-kaun se chapters pe sawaal poochta hai? 10 NABH chapters — PRE, AAC, COP, MOM, IPC, PSQ, ROM, FMS, HRM, IMS. ORALZY ke Mock Interview me role-wise, bilingual,…
NABH audit me biomedical waste (kachra) segregation ka kya poochte hain? Red = gloves/plastic, Yellow = pathological/anatomic, White puncture-proof = sharps/needles/glass, Blue = glass/metal. Max 48…
NABH audit me informed consent pe kya-kya poochte hain? Har invasive procedure pe likhit, signed, patient ki bhasha me consent. Minor = guardian consent + bacche ka assent. Consent…
NABH audit me IPC (infection control) chapter me assessor kya-kya poochta hai? IPC chapter = 6 standards (IPC.1–IPC.6), 35 objective elements, 12 CREO. Assessor sabse zyada sterilisation, BMW, hand-hygiene…
NABH audit me sabse jyada kamiya kya nikalti hain? Studies ka clear jawab: ~3/4 kamiya DOCUMENTATION + PROCESS + POLICY ki hoti hain, clinical care ki nahi. Manyata study (28…
NABH audit me staff appraisal ka kya proof maangte hain? HRM.6 — annual appraisal (March–April) + mid-year check-in (October), defined rubric, aur 1:1 feedback discussion ka signed…
NABH audit se pehle kya-kya fix karna hai — kaise pata chale? Audit Prep Checklist me 'Generate Punch List' dabao — AI last 90 din ka data analyze karke prioritized fix-list deta hai:…
NABH certificate kitne saal valid rehta hai — renewal kab karna hai? Entry Level certificate = 2 saal; full accreditation = 4 saal (2nd saal me ek surveillance visit). Renewal application expiry…
NABH COP chapter (Care of Patients) me kya-kya cover hota hai? COP = Care of Patients: 9 standards, 33 Objective Elements, 4 CREO star wale (COP.1.b patient ID, COP.2.a emergency, COP.3.g…
NABH FMS chapter me kya kya cover hota hai? FMS = Facility Management & Safety: 6 standards, 31 objective elements (7 CREO ⭐) — safe environment, facilities, operational…
NABH follow karne se sach me improvement hota hai kya — proof? Haan, published proof hai: Manyata study me 28 facilities 9% se 80% compliance pe pahunchi; 27-study review me infection…
NABH HRM chapter me kya-kya check hota hai? HRM (Human Resource Management) = 11 standards (HRM.1–HRM.11), 41 objective elements, 10 CREO. Staff planning se lekar…
NABH Hub ke Advanced view me kya-kya milta hai? NABH Hub ke upar "🔧 Advanced" button se 4 group khulte hain: 👥 Team & Governance (Personnel, Procedure Manual, Staff…
NABH Hub kholte hi score gauge aur 'Aaj ke tasks' kya hain? NABH → NABH → NABH Hub → "🚀 Auto-Pilot": ek 0–100 score gauge, 5 breakdown bars (Setup 20%, Standards 30%, Staff Training…
NABH Hub kya hai aur isme kya kya milta hai? NABH → NABH → NABH Hub me teen mode hain: "🧭 Guided" (5 stage roadmap), "🚀 Auto-Pilot" (score gauge + aaj ke top-3 tasks +…
NABH ka logo marketing me use kar sakte hain kya? NABH ka LOGO use karna mana hai — sirf 'NABH Accreditation/Certification MARK' use hota hai, policy ke hisab se: saath me…
NABH karwana chahiye ya nahi — sach me worth hai kya? Honest jawab: NABH voluntary hai, routine dental OPD na insurance me hai na PM-JAY me — to paisa tabhi recover hota hai jab…
NABH ke kitne register hain aur kaunse haath se bharne padte hain? Registers tab me 45 register types hain (26 base + 19 Dental NABH 3rd Ed). Green dot = fully auto, amber = pre-fill + 1-tap…
NABH ke liye clinical audit kaise karein? PSQ.4: saal me kam se kam ek clinical audit — pre-defined parameters, written protocol, patient/doctor anonymity, documented…
NABH ke liye initial assessment case sheet me kya hona zaroori hai? AAC-4: standardised case sheet (chief complaint se treatment plan tak), sirf qualified dentist finalise kare, 30 min ke andar,…
NABH ke liye kaunse license documents pehle se chahiye? Portal pe upload karne padte hain: clinic registration (Clinical Establishment/Shops Act/municipal — koi ek), PCB ki BMW…
NABH ke liye kaunse quality indicators (KPI) track karne hote hain? PSQ.2 ke hisaab se 3 bucket ke KPI chahiye: clinical, patient-safety (CREO) aur infection-control (CREO). Har indicator ka…
NABH ke liye kitne documents banane padte hain? Standard dental documentation kit = 180+ files: 7 clinic manuals + 44 departmental manuals, 8 system procedures, 9…
NABH ke PRE chapter (Patient Rights) me kya-kya aata hai? PRE.1–PRE.8 = 8 standards: rights charter, beliefs/confidentiality, education, informed consent, cost transparency, grievance…
NABH khud koi help deta hai kya taiyari me? Haan — NABH ka Programme on Implementation (POI) aur FREE monthly 'Quality Connect' masterclasses hain; Entry Level standard…
NABH ki 70% documentation kamiya ORALZY kaise cover karta hai? Studies: 70% gaps documentation ke, 19% training ke. ORALZY mapping: documentation gaps → 66 SOPs + 40+ auto-registers +…
NABH kiye hue dental clinic ya college ke case study kya hain? Real examples: RajaRajeswari Dental College Bangalore (Karnataka ka pehla NABH dental college, 2021), APDCH Melmaruvathur…
NABH me assessor sterilization aur autoclave ka kya poochta hai? Autoclave 121°C/15psi/30min (Class B), daily Bowie-Dick, weekly spore test (BI). BI positive aaye to last negative se saari…
NABH me BLS, fire aur infection control training kitni baar karni hai? HRM.5 (CREO) — saal me minimum ek baar mandatory training. ORALZY me 10 standard NABH course khud seed hote hain (pehla Needle…
NABH me code of conduct aur ethics ka kya requirement hai? ROM.2.b (CREO): clinic ka ethical framework + written code of conduct chahiye — DCI Code of Dental Ethics par based, har staff…
NABH me document control kaise karein — SOP versions kaun sambhalta hai? IMS.6.a (CREO): har controlled document pe prepared-by/reviewed-by/approved-by + version + effective date + next-review date…
NABH me emergency aur anaphylaxis (allergy reaction) ka kya poochte hain? Anaphylaxis = pehle IM Adrenaline 0.5mg (1:1000) thigh me, steroids nahi. Fainting = Trendelenburg. Crash cart roz sealed +…
NABH me fire safety ka assessor kya poochta hai — RACE aur PASS? Aag lage to RACE: Rescue-Alarm-Contain-Extinguish. Extinguisher chalao PASS: Pull-Aim-Squeeze-Sweep. Fire drill har 6 mahine.…
NABH me IMS chapter kya hai aur kitne standards hote hain? IMS = Information Management System — records aur data ka chapter. NABH Dental 3rd Edition me 7 standards (IMS.1–IMS.7), 23…
NABH me kitna kharcha aata hai — fees kitni hai dental clinic ki? Entry Level (2 saal): 1-4 chairs ₹11,000, 5-8 chairs ₹15,000 one-time (+18% GST). Full DHSP: 1-3 chairs ₹5,000 application +…
NABH me kitna time lagta hai — start se certificate tak? Chhota clinic Entry Level: realistic 4-6 mahine (3 mahine mandatory implementation + assessment + CAPA). Full accreditation:…
NABH me MOM chapter kya hai, kitne SOP lagenge? MOM = Management of Medication & Dental Material (NABH Dental 3rd Ed, pages 290–303). 9 standards (MOM.1–MOM.9), 48 objective…
NABH me patient follow-up aur reassessment kaise document karein? AAC-5: har patient ka recall defined interval pe, next appointment patient ko batao, aur reassessment me sirf 'OK'/'all well'…
NABH me patient identification aur wrong-tooth se bachne ka kya poochte hain? 2 identifiers (naam + DOB/UHID) har treatment se pehle. Extraction se pehle 3-way verify (patient+chart+X-ray). WHO time-out.…
NABH me patient identification ke liye kitne identifiers chahiye? Minimum DO identifiers har care activity par — COP.1.b (CREO): (1) UHID jo registration par auto-generate hota hai, (2) Full…
NABH me prescription me kya-kya likhna zaroori hai? MOM.3.b (CREO) minimum: patient name + UHID, generic drug name, strength, dosage, duration, total quantity, prescriber name +…
NABH PSQ chapter me assessor kya-kya check karta hai? PSQ (Patient Safety & Quality Improvement) me 5 standards, 18 OEs hain — QI programme, KPI monitoring, management support,…
NABH register bharna bahut lamba lagta hai — chhota kaise ho? Guided entry jo khud bhar sakta hai wo bhar deta hai, sirf bacha hua poochta hai — web aur mobile par same form.
NABH registers apne aap kaise bhar jaate hain? sopTrigger event bus ke 29 auto-fill rules app ke normal kaam se register entries khud bana dete hain — X-ray complete kiya to…
NABH registers ORALZY me kahan hain aur kaunse kaunse hain? Saare NABH registers ek hi jagah: NABH → NABH → NABH Hub → NABH Registers (Hub ke andar 🔧 Advanced → Daily Logs → Registers).…
NABH se clinic ko kya fayda hota hai? 5 bade fayde: (1) CGHS/ECHS rates ~15% zyada milte hain, (2) RGHS jaise state schemes me fast-track empanelment, (3) PM-JAY…
NABH se pehle kitne mahine ka record chahiye? Hard rule: apply karne se pehle standards kam se kam 3 MAHINE live implement hone chahiye — 3 mahine ke registers, KPI data,…
Naya staff audit se ek hafte pehle join hua, induction/training pending — kya karu? Turant NABH orientation + core SOP training karao, Training register + Staff Sign-Off me record karo, aur HR file complete…
Naya X-ray/RVG machine AERB (eLORA) pe register kiye bina chalu kar diya, ab kya kare? Machine ko eLORA par register kiye bina chalana violation hai. Supplier ke type-approval ke saath eLORA par registration karo,…
Naye staff ka Hep-B / health checkup / HR file adhoori hai — audit me chalega? Staff Health register me pre-employment fitness + Hep-B vaccination/titre record karo, HR file me qualification + ID +…
Naye staff ka induction NABH ke hisaab se kaise karein? HRM.3.a (CREO) — har naye joiner ko joining ke 7 din ke andar 2-day induction: clinic tour, code of conduct, IPC, BMW, fire,…
NC mil gayi — CAPA on the spot kaise likhu jo assessor accept kar le? Formula: NC → root cause (5-why, system-level) → immediate correction → corrective action → preventive action → responsible +…
Near-expiry aur expired dawai ka NABH me kya rule hai? MOM.5: near-expiry = expiry se 90 din pehle. ORALZY 90 din pe orange flag, 30 din pe red, expiry pe dispense block. Weekly…
Needle-stick injury (NSI) aur safe injection pe assessor kya poochta hai? "One needle, one syringe, one time." Single-use, patient ke saamne open, turant sharps box me. NSI record + PEP kit (Hep-B…
Needle-stick injury (NSI) ho jaye to NABH ke hisaab se kya karna hai? Turant soap + running water se dhona (ragdo/nichodo mat), phir NSI register entry, source patient HIV/HBV/HCV test, non-immune…
Needle-stick injury aur Hep-B vaccination ka NABH rule kya hai? HRM.8.b (CREO) — har clinical staff ko 3-dose Hep-B + titre check (record onboarding form ke 'Hepatitis-B Declaration' me, HR…
Non-conformity (NC) kya hoti hai aur kitne type ki hoti hai? NC = assessor ka likha hua finding ki standard follow nahi ho raha. NABH 6 buckets me categorize karta hai (Policy,…
ORALZY 1 mahine se use kar rahe, assessor 3 mahine ka record maang raha — backfill se hoga? 'Backfill from Existing' 180 din ka REAL clinical data scan karke genuine register entries banata hai; paper-era registers…
Outsourced dental lab ke liye NABH audit me kya ready rakhna hai? AAC-6/7/8: Lab MOU (scope + service-wise TAT table), UHID-wali requisition, impression disinfection + BMW disposal, remake…
Oxygen cylinder aur medical gas pe assessor kya poochta hai? FMS.5.b (CREO ⭐): cylinders chained upright + ventilated room, ISO colour code, 5-saal hydraulic test, backup oxygen ka…
Paani ka test aur bijli backup NABH me kaise dikhayein? FMS.2.d: water test (IS 10500, NABL lab, tap se sample) aur DG / inverter ka load test — dono ke records ready rakho. App me…
Pain screening aur assessment NABH me kaise document karein? COP.9: pain = 5th vital sign. Har visit par reception poochhe 'Are you in pain?' — YES to 0-10 NRS (bachon ke liye Wong-Baker)…
Patient charter/scope/emergency posters deewar par nahi lage — assessor walkthrough me dikhega NABH → NABH Hub → Posters se required displays (patient rights charter, scope of services, emergency numbers, fire exit, hand…
Patient data confidentiality aur security ke liye NABH me kya chahiye? IMS.5 me DO CREO hain: 5.a confidentiality (need-to-know access, third-party sharing pe consent, staff undertaking) aur 5.b…
Patient education me NABH assessor kya dekhta hai? PRE.3 + PRE.5 — first visit pe oral-hygiene demo, tobacco counselling logged + Quitline number, prosthesis-care sheets, diet…
Patient ne complaint ki thi par grievance register me kahin nahi — resolution proof nahi Complaint ko grievance register me honest entry karo with resolution + timeline, complaint box + display lagao, aur monthly…
Patient privacy aur confidentiality me assessor kya grill karta hai? PRE.2 ka confidentiality OE CREO hai — HIV status kabhi visible nahi, record-view audit log, privacy curtain, photo ka alag…
Patient records kitne saal tak rakhne hote hain NABH me? Indian Medical Records Retention Rules ke hisaab se: adult 3 saal, paediatric 21 saal, medico-legal 25 saal. Ye IMS-2 SOP…
Patient refer karte time NABH ke hisaab se kya process aur documents chahiye? AAC-3 + AAC-13: out-of-scope case → patient ko reason batao → case summary attach karke referral letter do → copy apne paas…
Patient rights ka charter kahan display karna hai aur usme kya hona chahiye? PRE.1.a — bilingual charter (19 rights + 12 responsibilities, English+Hindi) reception pe 12×24 inch poster + registration…
Pichli committee meeting ke action items abhi tak close nahi hue — audit me kya? Har open action item ko owner + due date ke saath review karo, jo ho gaye unhe closure note ke saath 'done' mark karo, baaki…
POSH committee aur staff grievance ka NABH me kya requirement hai? HRM.7 me DO CREO hain: 7.a disciplinary process (show-cause → enquiry → action → appeal) aur 7.d POSH Act 2013 compliance —…
PRE chapter ke liye clinic me kaun-kaun se posters lagane hain? 6 displays chahiye: rights charter (app me ready), anti-tobacco, complaint-process, tariff list, CCTV notice, aur education TV…
Purana data NABH registers me kaise laayein (backfill)? Registers page par 'Backfill from Existing' button dabao — pichhle 180 din ka existing data (anesthesia logs, RCT cases,…
Purana incident hua tha par CAPA (corrective action) close nahi hua — audit me open dikh raha Har open incident ka CAPA complete karo: root cause, immediate, corrective, preventive aur verification. Auto-Pilot open CAPA…
Purane RCT/anesthesia/Rx to app me hain — unse NABH register auto-bhar sakte hain kya? Haan — owner / admin Registers page par "Backfill from Existing" dabaayein: pichhle 180 din ke anesthesia logs, endo case…
Purane registers backdate karke bhar dun kya taaki 3 mahine ka evidence dikhe? Nahi. Fabricated backdated evidence assessor viva/cross-check me pakda jata hai aur major NC + credibility loss deta hai. Sirf…
Purani files me consent forms adhoore/missing hain — audit me chart pull hoga Aage se har invasive procedure ka complete informed consent (procedure, risks, alternatives, cost, signature, date) lo. Purani…
QA Committee kaise banayein aur usme kya-kya hota hai? PSQ.1.a (CREO): QI programme ek committee chalati hai — Chair + QM (Secretary) + 1 dentist + 1 nurse + 1 reception/admin.…
Quality indicators har mahine kya track kare — benchmark kya hai? Dental clinic ka monthly KPI dashboard: sterilization failure rate, needle-stick count (<1/1000 patient-days), hand-hygiene…
Register bhara hai par signatures nahi — assessor ke objection ka jawab kya? Critical registers (NSI, BMW, ER box, autoclave, med-error, fall, fumigation) Smart Complete me signature pad se sign hote…
Register ka print ya Excel chahiye — kaunse format milte hain? Print do jagah se: header ka "Print Register ▾" → "Summary — one line per entry" ya "Detailed — 1 entry = 1 page"; aur…
Registers 1 mahine pehle hi shuru kiye, NABH 3 mahine ka evidence maangta hai Fake purani entries mat banao. Clinical registers jo app ke data se aate hain unhe backfill se auto-populate karo; manual logs…
RGHS empanelment me NABH se kya fayda milta hai? Rajasthan me RGHS ka rule: jo hospital/clinic NABH-accredited hai ya CGHS-empanelled hai use fast-track milta hai —…
RGHS/TPA claim ke liye photo proof (Claim Photo Protocols) Govt/TPA (RGHS, CGHS…) claim ke liye har procedure ka photo checklist: patient chart → ⋯ More → "Claim Photos" → "＋ New claim…
Risk register kya hota hai aur NABH ke liye kaise banayein? ROM.5.a (CREO): leadership risk identify, prioritise aur mitigate kare — likelihood × impact scoring wala risk register, top-5…
ROM chapter me management ki kya zimmedariyan check hoti hain? ROM (Responsibilities of Management) me 5 standards, 18 OEs — governance roles, ethics, qualified head, professionalism,…
Saare licences ki list print kaise kare (Print sheet)? Team → Tasks & Training → Training → Certificates → (chaho to filter chuno: All / Expiring Soon / category) → "Print sheet".…
Sentinel — bug detection aur tenant safety center App me koi error/bug aaye to Sentinel pakadta hai — 5xx errors auto BugReports me jate hain. Safety toggles default OFF hote hain.
SOP ka purana version chal raha, naya update nahi hua — document control gap Owner / admin SOP Editor me SOP "Edit" karke "Save Revision" kare — version apne aap +1 hota hai aur purana text History me…
SOP me kuch aur likha hai par clinic me actual practice alag hai — doc-practice mismatch Assessor sabse pehle yahi pakadta hai. Decide karo kaunsa sahi hai: agar practice safe hai to SOP update karo; agar SOP sahi…
SOP to bane hain par staff ne padhe/sign nahi kiye — sign-off gap NABH → NABH Hub → Team → Staff Sign-Off me matrix dekho ki kis staff ne kaunsa SOP acknowledge nahi kiya. Read-and-sign…
Spore test (biological indicator) FAIL aaya — autoclave par bharosa kaise? Us cycle ke saare instruments contaminated maano — recall, re-sterilize, autoclave quarantine karo aur CAPA khol do. Ek fail =…
Spore test har hafte karna bhool gaye, kai weeks se entry nahi — audit sar par Missed weeks ko backdate karke fake mat bharo. Aaj se BI test chalu karo, weekly schedule set karo aur gap ke liye ek honest…
Staff health, training aur radiation records audit ke liye kya ready rakhne hain? Staff ka Hep-B (3 doses + titre) Team → Tasks & Training → Onboarding me HR verify karta hai aur wo NABH Staff Health record…
Staff ki HR file me NABH ke liye kya documents chahiye? HRM.9.a (CREO) — har staff ki personal file me ID+photo, address proof, qualification + verified DCI registration, signed JD +…
Staff ko nahi pata Quality Manager / RSO / BMW officer kaun hai — turant kaise dikhau? NABH → NABH Hub → Team → Personnel me sab NABH roles ek jagah hain (Director, Quality Manager, ICC, POSH, RSO, BMW officer,…
Staff ko needle-stick lagi thi par report/NSI register me entry nahi hui — ab kya? Abhi NSI register + incident me retrospectively honest entry karo, source + affected staff ki Hep-B/HIV status assess karo,…
TLD badge reading time pe nahi bheji / report overdue — radiation record gap TLD badges quarterly reading agency ko bhejo aur report lo. App me alag TLD dose register nahi hai — report ki file…
Treatment cost aur estimate ke liye NABH kya maangta hai? PRE.6 — uniform pricing (CREO), tariff list displayed, har treatment plan ka written estimate patient-signed BEFORE treatment,…
Treatment done karte hi kaunse NABH register apne aap bhar jaate hain? Treatment 'done' par ab Sterilization Log / Surface Disinfection / Waterline Flush apne aap NAHI bharte (Sep 2026 me wo code…
Verbal order kab allowed hai aur kaise document karna hai? MOM.3.e (CREO): verbal order SIRF anaphylaxis / cardiac arrest / dentist scrubbed hone pe. Pre-approved drugs: Adrenaline,…
Vulnerable aur high-risk patients ke liye NABH kya expect karta hai? COP.5: elderly (>65), bachhe (<12), pregnant, differently-abled, mentally ill, sedated = vulnerable. Registration par flag,…
Walkthrough me fire extinguisher expired nikla — assessor ke saamne kya karu? Accept karo, usi waqt refill vendor ko call karke correction shuru karo, Weekly Facility Round me extinguisher line "not ok"…
Water test me CFU zyada aaya (fail) — dental unit waterline contaminated Waterline ko shock disinfection karo, between-patient flushing + treatment protocol lagu karo, retest karke pass confirm karo,…
Water test report ki date nikal gayi / test hi nahi karaya — DUWL/water quality gap Turant NABL / authorised lab se water (dental unit waterline + potable) test karao. App me alag Waterline Flush register nahi…
Wrong tooth ya wrong patient surgery rokne ka NABH protocol kya hai? COP.8.d (CREO): 3-step verification har surgical procedure se pehle — (1) Sign-in (naam+DOB+procedure+site confirm), (2)…
X-ray ke liye AERB compliance me assessor kya kya poochta hai? AAC-11/12: AERB license (CREO!), RSO appointed, TLD badge har imaging staff ko, lead apron + thyroid collar, X-ray room…