Mobile app ka "Send via WhatsApp" jawab check kiye bina "Sent — Negotiation message delivered via WhatsApp" dikha deta hai, isliye pakka karna ho to web se bhejo ya patient se poochh lo. Message khaali ho to button band rehta hai. Message bhejne se estimate ka status ya rakam nahi badalti.
Negotiation ka message patient ko nahi gaya ya "Not sent" kyu aaya?
Web par "Not sent — <wajah>" ka matlab message nikla hi nahi — jaise messaging band, patient ne STOP kiya, koi channel jude na ho, ya WhatsApp balance khatam. Patient ke record me phone number na ho to "📲 Send via WhatsApp" dabane par kuch nahi hota — pehle patient ka mobile number daalo. Message chala gaya to "✓ Negotiation message sent via …" aata hai.
Where in ORALZY: Billing → Bills → Negotiation (AI) · Mobile: Billing → Bills → Negotiation (AI)
Quick steps
- Popup me "Not sent — …" ki wajah padho
- Patient ka phone number record me hai ya nahi dekho
- Clinic ka WhatsApp aur balance check karo
- Dobara "📲 Send via WhatsApp" dabao