Ek file me 20,000 tak contacts (aage ke chhod diye jaate hain); Excel ki sirf pehli sheet padhi jaati hai. Sirf Indian mobile (10 digit, 6-9 se shuru, ya 91 ke saath) liye jaate hain — galat number wali line chupchap chhoot jaati hai; ek number do baar ho to ek hi baar. Jis patient ne messages band karwaye (STOP / DND) ya jo deceased hai, uska number upload me nahi judta. "No patients found in this selection…" = file me ek bhi sahi number nahi mila. Upload ke dauraan window band mat karo. Add-on: Setup → Plan & Help → Store.
WhatsApp contacts upload me error ya Upload stopped aaye to kya kare?
"This file is too large (max 15 MB)…" = file do hisson me todo ya CSV me save karo. "Could not read this Excel file…" = file dobara .xlsx me save karo. "Upload stopped after part X/Y…" = jo save ho gaye wo rahenge — poori file dobara upload karo, number dobara nahi bante. "This needs the Growth add-on" = upload Growth add-on ka hissa hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts · Setup → Plan & Help → Store
Quick steps
- Error ka text padho
- Badi file ho to do hisson me todo ya CSV me save karo
- Beech me ruka ho to poori file dobara upload karo
- Add-on wala error ho to Setup → Plan & Help → Store dekho