ORALZY
FAQ

RGHS Excel import me "The upload has expired" ya "Could not read the file" kyu?

"The upload has expired — upload the file again." = "Read file" ke baad 20 minute se zyada ho gaye; file dobara chuno aur "Read file". "Could not read the file — only Excel (.xlsx) or CSV works." = file kharab ya alag format; portal se .xlsx / .csv dobara nikalo. "File is too big — up to 20,000 rows…" = Excel me file tod kar bhejo.

Where in ORALZY: Setup → Integrations → RGHS Number Capture

Baaki messages: "The sheet is empty." / "The file has no sheet." = file me data nahi; "Choose a UHID or name column to identify patients." aur "Choose at least one column: OPD or Day-Care." = mapping adhoori. Result me "skipped" = patient ke paas pehle se number bhara hai (wahi ya dusra) — dusra ho aur nayi visit ka ho to chart ke Scheme numbers card me "+ Number for new visit" se haath se lagao. "with no matching patient" me naam na milne wale aur ek-naam-do-patient dono gine jaate hain; screen par sirf ginti aati hai, naam ki list nahi — UHID column map karna sabse saaf ilaaj hai.

Quick steps

  1. Message padho
  2. Expired ho to file dobara chuno → "Read file" → turant "Fill empty fields"
  3. Format galat ho to portal se .xlsx / .csv dobara download karo
  4. Mapping me UHID / naam aur OPD / Day-Care column chuno

rghsimportexcelexpirederrorcsvupload