Upload sirf owner/admin kar sakte hain. Logo chunte hi upload nahi hota — peeli line "⏳ <file> · <size> — press Save to apply" aati hai; Save dabane par hi jaata hai. Logo fail hua to poora Save rukta hai aur kuch save nahi hota ("Logo upload failed — nothing was saved."). Logo save hai par dikh nahi raha → "⚠️ A logo is saved but the image could not be loaded. Upload it again." — dobara upload karo. Server logo ko 512 px tak chhota karke aur camera ki location (EXIF) hata kar rakhta hai. Mobile par gallery se photo chuno — app khud 512 px karke JPG/PNG bana deti hai; phir bhi 2 MB se badi ho to "Image too large"; gallery ki permission na ho to "Permission needed". Dhyan: logo public link par bina login khulta hai — sirf clinic ka logo artwork daalo.
Clinic logo upload nahi ho raha ya error aa raha hai to kya kare?
Logo sirf JPG, JPEG ya PNG aur 2 MB tak ka chalega. "Only JPG, JPEG or PNG images are allowed." = file type galat; "Logo is <size> — maximum is 2 MB…" = file badi hai, chhoti/compress karo; "That file is not a real JPG or PNG image." ya "That image could not be read…" = file kharab ya naam badla hua — dusri image lo. Phir Clinic Profile me "✓ Save all changes" zaroor dabao.
Where in ORALZY: Setup → Settings → Clinic → Clinic Profile · Mobile: Setup → Settings → Clinic → Clinic Profile
Quick steps
- Logo ko JPG ya PNG me 2 MB se chhota banao (square/wide PNG ~512 px best)
- Clinic Profile → "🏥 Clinic identity" → "⬆️ Upload logo" / "🔄 Change logo" se file chuno
- "✓ Save all changes" dabao
- "✅ Logo saved — live across the app" dikhe to ho gaya