STOP wale error me likha hai "They can send START to rejoin" — par app me START ka koi niyam nahi hai, patient ke START bhejne se kuch nahi badalta; patient phir messages chahe to ORALZY support se baat karo. "Forbidden: DELETE restricted to owner/admin/super_admin" = delete sirf owner / admin kar sakte hain. "Phone already exists — search it and use the buttons there" = wo number pehle se contact hai, search karke usi row ke button dabao. "Enter a valid phone number" = patient ki file me 10 digit ka number nahi. Hold ki tareekh us din raat 11:59 (IST) tak chalti hai. Mobile par yahi wajah alert me "Could not update" / "Could not delete" ke saath dikhti hai.
WhatsApp Contacts me Hold, Make active ya Delete par error kyun aata hai?
Contacts ke buttons ye error dete hain: "Pick how long to hold (days) or a future date" = Hold me aaj ya purani tareekh chuni; "Already inactive — no messages go to this number." = Inactive par Hold nahi lagta; "This contact is stopped (Inactive / Hold)…" = ruka contact delete nahi hota, pehle "▶ Make active"; "This person sent STOP themselves…" = patient ka apna STOP clinic nahi hata sakti.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts · Mobile: Patient Connect → WhatsApp → WhatsApp Contacts
Quick steps
- Error ka text padho
- Hold me "7 / 30 / 90 days" chuno ya aage ki tareekh daalo
- Ruka contact delete karna ho to pehle "▶ Make active", phir owner / admin "🗑" dabaye
- Patient ka STOP ho to phone se baat karo ya ORALZY support se poochho