Pehle "▶ Make active" karke rok hatao, tab delete hota hai; warna "This contact is stopped (Inactive / Hold). Deleting it would start messages again — keep it, or press Active first." Patient ke apne STOP wala contact delete nahi hota. Delete se contact saved lists / audiences se bhi hat jaata hai; patient ki file aur purani chat par asar nahi. Delete wapas nahi hota — dobara chahiye to naya jodo (consent pending rahega). Doosre role ko "Forbidden: DELETE restricted to owner/admin/super_admin" aata hai.
WhatsApp Contacts se contact delete kaise kare?
WhatsApp Contacts me row ke "🗑" button → "Delete <naam> from contacts?" par haan. Mobile: ⋮ → "🗑 Delete" → "Delete". Sirf owner / admin delete kar sakte hain. Hold ya Inactive wale contact par delete nahi hota (button chhupa rehta hai), kyunki delete karte hi us number par messages phir chalu ho jaate.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts · Mobile: Patient Connect → WhatsApp → WhatsApp Contacts
Quick steps
- Owner / admin login se WhatsApp Contacts kholo
- Contact search karo; Hold / Inactive ho to pehle "▶ Make active"
- Row ka "🗑" dabao aur confirm karo