ORALZY
FAQ

"Save Patient" dabane par error aaya aur patient save nahi hua to kya kare?

Alert ka text padho — wahi wajah batata hai: koi zaroori khana ("Patient name required.", "Valid 10-digit mobile number required.", "Gender required…", guardian, consent 4.1–4.6), "Plan limit reached" (plan ki patient limit), PIN ka sawal, ya "Cannot reach the server — check your internet…". Wajah theek karke dobara "Save Patient ✓" dabao.

Where in ORALZY: Patient Care → Patients → Register New Patient · Patient Care → Patients → Patient List

Button dabane par "Saving…" likha aata hai aur button band ho jaata hai — dobara-dobara mat dabao. Net gaya ho to dobara save se pehle Patient List me naam / phone se dekh lo ki patient ban to nahi gaya (dobara banane par "Already registered" / "Possible duplicate" bhi chetavni dega). Naam 2 akshar se chhota ho to "Patient name must be at least 2 characters". "Plan limit reached" me ginti likhi hoti hai — owner plan badhwaye. PIN ka box aaye to Action PIN daalo. Photo ke saath save fail ho to photo ki wajah bhi ho sakti hai — bina photo save karke baad me chart se photo lagao. Mobile par alert "Failed" ke saath wajah.

Quick steps

  1. Alert me likhi wajah padho
  2. Wahi khana theek karo ya net check karo
  3. Patient List me dekh lo patient pehle se to nahi ban gaya
  4. Dobara "Save Patient ✓" dabao

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