ORALZY
FAQ

"Send EMI" dabane par UPI ID not configured ya no phone aaya, kya kare?

"UPI ID not configured…" aaye to Setup → Settings → Billing → Bill Settings (GST, UPI, bank) me UPI ID (jisme @ ho) bharo aur Save karo. "Patient has no phone on file." aaye to patient profile me mobile number daalo. "plan has no grandTotal" aaye to plan ka total ₹0 hai, pehle plan me rate bharo. Phir dobara "Send EMI".

Where in ORALZY: Insights → Clinic Health → Case Acceptance · Setup → Settings → Billing → Bill Settings (GST, UPI, bank)

UPI ID me "@" na ho to bhi "configured" nahi maana jaata. "Send failed: …" aaye to clinic ka messaging channel (WhatsApp / SMS) set nahi ya wallet / connection ki dikkat hai — Setup → Settings → Messaging ki setting dekho. Bill Settings sirf owner / admin badal sakte hain. Galti hone par koi message nahi jaata, isliye dobara bhejna safe hai.

Quick steps

  1. Error padho: UPI, phone ya total
  2. UPI ke liye Setup → Settings → Billing → Bill Settings (GST, UPI, bank) me UPI ID bharo
  3. Phone ke liye patient profile me mobile number daalo
  4. Case Acceptance par wapas "Send EMI" dabao

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