Ye patient ki marzi (consent) ka niyam hai. Tab tak patient ko phone karke batao, ya clinic aane par START bhejne ko kaho.
Patient ne STOP bhej diya, ab use message kaise bheje?
Patient ka apna STOP clinic nahi hata sakta — WhatsApp Contacts me us number par "Stopped by patient (STOP)" dikhta hai aur "▶ Make active" button nahi aata. Patient khud WhatsApp par START bheje tabhi dobara message jaate hain. Clinic ka khud lagaya Hold / Inactive aap hata sakte ho.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts