PIN hamesha 4 ank ka hota hai; zyada / kam ank par "Enter your 4-digit PIN". Staff offboard hone par uska PIN mita diya jaata hai. "Staff status" table me PIN column dekho: "● not set" ho to us staff ka PIN hai hi nahi. Mobile app 3 baar galat PIN ke baad kaam rok deta hai — dobara try karo.
Sahi PIN daal raha hoon phir bhi "Wrong PIN" kyun aata hai?
"Wrong PIN" tab aata hai jab wo PIN abhi kisi active staff ka nahi hai. Aam wajah: (1) 1 tarikh ko mahine ka naya PIN email par aaya aur purana band ho gaya, (2) admin ne "Re-issue PIN" dabaya, (3) staff deactivate / offboard ho gaya. Hal: Setup → Admin → Users & Policy → Action Guard me admin "Re-issue PIN" karke naya PIN de.
Where in ORALZY: Setup → Admin → Users & Policy → Action Guard
Quick steps
- Email me is mahine ka naya PIN dekho
- Setup → Admin → Users & Policy → Action Guard → "Staff status" me PIN column check karo
- Admin se "Re-issue PIN" karwao
- Naya PIN daal ke kaam dobara karo