Aam wajah: "Day YYYY-MM-DD is closed. Reopen the day-end closure first to make changes." (Billing → Day End me us din ko reopen karwao); owner ka Action Guard PIN maanga aur cancel hua ("Action Guard: PIN required") ya galat PIN ("Wrong PIN"); RGHS/govt patient ke claim photos baaki aur clinic ne block chuna hai ("Claim photos pending…"); scheme rate se zyada ya rate set nahi. "PAYMENT NOT RECORDED" laal dialog me isliye aata hai kyunki patient ne shayad UPI par paisa de diya hai — "Collect payment" me record karte waqt UTR box me reference daal do. Bill hi galat ban gaya ho to Visits → "Bills" → "🗑 Delete" — par dhyan: delete ke baad wo treatment chart ke "Items to bill" me dobara nahi aata.
Chart me "Bill save failed" ya "PAYMENT NOT RECORDED" aaye to kya kare?
"Bill save failed: …" = bill bana hi nahi; message ki wajah theek karke dobara Save karo. "Bill ₹X saved, but PAYMENT NOT RECORDED: …" = bill ban gaya par paisa darj nahi hua — dobara "New bill" MAT banao; "Bill / Collect" → "Collect payment" me wahi bill tick karke paisa record karo.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → ⋯ More actions → "New bill" · Billing → Day End
Quick steps
- Message poora padho — "saved, but PAYMENT NOT RECORDED" hai ya "Bill save failed"
- Bill bana hai to "Bill / Collect" → "Collect payment" me wahi bill tick karke record karo
- Day closed likha ho to Billing → Day End me din reopen karwao
- Wajah theek karke hi dobara Save karo — doosra bill mat banao