ORALZY
FAQ

Coupon lagate waqt "Invalid coupon" ya "Expired" kyu aata hai?

Validate / Finalize par wajah likh kar aati hai: "Invalid coupon" = code galat ya coupon inactive; "Not active yet" = Valid From aage ki date; "Expired" = Valid To nikal gaya; "Minimum bill ₹X required" = bill chhota; "Coupon fully redeemed" = kul uses poore; "Already used by this patient" = is patient ki limit poori. Finalize par yahi "Coupon: <wajah>" ke saath aata hai aur bill final nahi hota.

Where in ORALZY: Billing → Bills · Billing → Bills → Offers → Coupons

Code ki spelling check karo (CAPITAL apne aap hota hai). Owner Billing → Bills → Offers → Coupons me Edit karke Valid To, Min Bill Amount, Max total uses ya Max uses per patient badal sakta hai. Valid To wale din subah 5:30 ke baad bhi "Expired" aa sakta hai — Valid To ek din aage karo. Deactivate hua coupon wapas chalu nahi hota — naya code banao. Naye bill par finalize ruk jaaye to bill Draft ban kar "Drafts" me reh jaata hai; wahi "Finalize" dobara dabane se ek aur draft banta hai — isliye "All Bills" → "Drafts" se us draft ka "Edit" kholo, code theek karo ya hatao, phir Finalize karo. Mobile ka "Check" galat code par bhi ✓ ₹0 dikha sakta hai — asli jaanch Finalize par hoti hai.

Quick steps

  1. Message me likhi wajah padho
  2. Code aur patient sahi hai ya nahi dekho
  3. Owner se Coupons tab me Edit karwa kar date ya limit badlwao
  4. Draft ban gaya ho to "Drafts" se "Edit" kholo aur dobara Finalize karo

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