Aam wajahen: (1) Farak ₹100 se zyada hai aur abhi approve nahi hua — tab tak din band nahi hota (₹100 tak ka farak bina approval band ho jaata hai). (2) Owner ne Setup → Admin → Users & Policy → Action Guard me "Close day (day-end)" tick kiya hai — "Enter your PIN" aata hai; PIN box cancel karne par "Action Guard: PIN required" aur galat PIN par "Wrong PIN". (3) "Already closed" — din pehle hi kisi ne band kar diya; "Refresh" dabao. Popup me Cancel dabaya to kuch nahi hota. Web par "Cashier name *" khaali ho to login wale ka naam lag jaata hai; "Supervisor name (optional)" zaroori nahi. Mobile: 'Close day?' alert → "Close Day" → "Closed" / "Day signed off successfully"; farak zyada ho to "Variance Above Threshold" sheet khulti hai. Action Guard fingerprint wala ho to mobile par "Action Guard: fingerprint required" aata hai — ye kaam web se karo.
Close Day dabane par din band nahi hua ya error aaya to kya kare?
Pehle "Save Count" dabao, phir "Close Day" → popup "Close day <date>? The day becomes immutable …" par OK. Message aaye "Variance ₹… exceeds approval threshold ₹100. Manager must approve a reason before closing." to owner/admin "Approve Cash Variance" me reason chun kar approve kare, phir dobara "Close Day". PIN maange to apna Action Guard PIN daalo. Ho jaane par "Day closed ✓" aur upar "Closed at …" dikhta hai.
Where in ORALZY: Billing → Day End · Mobile: Billing → Day End
Quick steps
- "Save Count" dabao aur "Variance" dekho
- "Close Day" → popup par OK
- Variance approval wala message aaye to owner/admin se "Approve" karwao, phir dobara "Close Day"
- PIN maange to apna Action Guard PIN daalo