Naya link banane par purana link band ho jaata hai ("Preview not found"), isliye patient ko sirf naya link do. "📲 WA send" se mat bhejo jab purana link expire ho — wo wahi purana link dobara bhej deta hai; pehle "🔗 Share link" dabao, phir chahe to "📲 WA send". WhatsApp me link ka koi hissa toot jaye to "Invalid preview link." aata hai — poora link ek saath bhejo. Expired link par patient approve bhi nahi kar sakta ("Link expired").
Patient bol raha hai smile preview link nahi khul raha to kya kare?
Patient ko jo sandesh dikhe usse wajah pata chalti hai: "Preview link expired" = 14 din poore; "Preview revoked" = design hata diya gaya; "Preview not found" / "Invalid preview link" = link galat, adhoora ya purana. Hal: design kholo → "🔗 Share link" dabao — naya 14 din ka link banta hai, use bhejo.
Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → ⋯ More → Smile → "🔗 Share link"
Quick steps
- Patient se poochho screen par kya likha aa raha hai
- Patient chart → ⋯ More → Smile me wahi design kholo
- "🔗 Share link" dabao aur naya link bhejo