Purana link tab band hota hai jab: validity ke din poore ho gaye (default 90), clinic ne "🚫 Revoke" kiya, ya patient ka naya link bana diya gaya (naya banane par pichhla apne aap band hota hai). Purane (V1) patient profile ke "📲 Send Portal Link" se bhejne par bhi pichhla link band ho jaata hai. Patient ke paas do link hon to sirf sabse naya chalega. Kisi tab me data nahi dikh raha to Settings me wo tab on hai ya nahi dekho.
Patient bolta hai portal link nahi khul raha ya expired dikha raha hai, kya kare?
Message dekho: "not enabled" aaye to Setup → Settings → Auto Messages → Patient Portal me switch on karo. "revoked by the clinic" ya "expired" aaye to chart → More actions (⋯) → "🔗 Share Patient Portal" → naya "Generate Portal Link" banake bhejo.
Where in ORALZY: Setup → Settings → Auto Messages → Patient Portal · Patient Care → Patients → Patient List
Quick steps
- Setup → Settings → Auto Messages → Patient Portal me portal on hai ya nahi dekho
- Patient chart → More actions (⋯) → "🔗 Share Patient Portal"
- "Generate Portal Link" dabakar naya link bhejo