ORALZY
FAQ

Patient bol raha education wala link nahi khul raha, kya kare?

Link par "Not found or expired" aaye to wo item Education Library me hide ya delete ho chuka hai: item wapas laana ho to naya item banao ("+ Add content") aur chart ke "📖 Explain" → "📲 Share to patient (WhatsApp)" se dobara bhejo. "Logged. Link: /educate/…" wala adhoora link patient ko copy karke mat bhejo, wo nahi khulta.

Where in ORALZY: Treatment → Clinical → Knowledge → Education Library · Patient chart → treatment row ⋯ → "📖 Explain"

Har item ka ek hi link hota hai; Hide (built-in) ya Delete (apna item) karte hi purane sab links band ho jaate hain. Hide kiya hua item Education Material aur mobile list me abhi bhi dikhta hai aur "Send to pt" / Share se bheja bhi ja sakta hai, par patient ke liye link nahi khulega, isliye fika (hidden) item mat bhejo. Link me video na chale to item ka "Video / resource URL" poora "https://…" ke saath hona chahiye. Link khulne ke liye patient ko login nahi chahiye.

Quick steps

  1. Education Library me dekho item fika (hidden) ya gayab to nahi
  2. Zaroorat ho to "+ Add content" se item dobara banao
  3. Chart me "📖 Explain" → "📲 Share to patient (WhatsApp)" se phir bhejo

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