Filter: All / Active / "⏸ On hold" / "🚫 Inactive / stopped". Hold ki tareekh guzarte hi number apne aap chalu ho jaata hai. Jo patient contacts list me nahi hai uska number bhi search karke roka ja sakta hai. Koi bhi staff ye kar sakta hai, sab clinics me. Ruke hue contact ko delete nahi kar sakte (wahi row rok hai). Mobile: WhatsApp Contacts → ⋯ → Hold.
Kisi ek patient ko WhatsApp / SMS bhejna kuch din ke liye kaise roke (Hold)?
Patient Connect → WhatsApp → WhatsApp Contacts → number search karo → row par "⏸ Hold" → 7 / 30 / 90 din ya kisi tareekh tak. Us beech us number par koi WhatsApp ya SMS nahi jaata — reminder, campaign, bill message sab ruk jaate hain. Wapas chalu: "▶ Make active".
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts → ⏸ Hold
Quick steps
- Patient Connect → WhatsApp → WhatsApp Contacts
- Naam / number search karo
- "⏸ Hold" → 7 / 30 / 90 din ya tareekh
- Wapas chalu karna ho to "▶ Make active"