Ye rok har bhejne wale raste par lagti hai — reminders, campaigns, bill / Rx message, bot jawab sab. Clinic dwara roka (Hold / Inactive) aap khud hata sakte ho; patient ka apna STOP sirf patient hata sakta hai. Rukha contact delete nahi hota. Staff ko yaad dilane ke liye patient file me 🔔 Staff alert note bhi laga sakte ho.
Negative review wale patient ko hamesha ke liye message band (Inactive) kaise kare?
Patient Connect → WhatsApp → WhatsApp Contacts → number → "🚫 Inactive". Jab tak aap "▶ Make active" na dabao, us number par koi WhatsApp ya SMS nahi jaata. Patient ne khud STOP bheja ho to clinic use chalu nahi kar sakta — patient ko START bhejna hoga.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts → 🚫 Inactive
Quick steps
- WhatsApp Contacts kholo
- Number search karo
- "🚫 Inactive"