Ye calendar popup, Book & List, mobile booking sheet, mobile "Book Visit" aur "+ New PT" — sab bookings par hota hai (phone ho to). Web patient chart ke "Next appt" / "Book recall" se bani booking me phone saath nahi jaata, isliye wahan message nahi jaata. Message me doctor ka naam nahi hota. Clinic ka naam, address aur phone Setup → Settings → Clinic → Clinic Profile se aate hain. Message gaya ya ruk gaya, aur kyun: Patient Connect → WhatsApp → Sent Log. Na jaane ki aam wajahein: WhatsApp connect nahi, clinic ka WhatsApp balance khatam, patient ne STOP / opt-out kiya, number galat. Ye agle din ka reminder nahi hai — reminder ka alag switch Setup → Settings → Auto Messages → Patient Messages (on/off) me hai.
Appointment book hone par patient ko kaunsa message jaata hai?
Booking save hote hi, agar booking par patient ka phone number hai, app khud patient ko "✅ Appointment Confirmed" message bhejne ki koshish karta hai: clinic ka naam, "Namaste <naam> ji", Date, Time, Treatment (bhara ho to), clinic ka address, "Please arrive 10 minutes early." aur "For queries: <clinic phone>". Ye aam taur par WhatsApp se jaata hai (clinic ne RCS chalu kiya ho to RCS se); SMS se ye message nahi jaata (iske liye approved SMS template nahi hai).
Where in ORALZY: Today → Calendar · Patient Connect → WhatsApp → Sent Log · Setup → Settings → Clinic → Clinic Profile
Quick steps
- Booking me patient ka sahi mobile number ho, ye dekho
- Book karne ke baad Patient Connect → WhatsApp → Sent Log kholo
- Message failed / blocked ho to wahan likhi wajah theek karo (WhatsApp connection, balance, opt-out)