Kin wajah se app patient ko message bhejna rok deta hai?

Kahan dekhe: WhatsApp hub ki patti aur "Full check" (emergency stop, number, balance, limit), chart ke Send message sheet ka laal jawab, aur Sent Log ka "Blocked" status (wajah ke saath) — emergency stop ya STOP / DND se ruke kai automatic message Sent Log me dikhte bhi nahi, unke liye patti aur Contacts dekho. Kya kare: emergency stop → ORALZY support; Hold / Inactive → Patient Connect → WhatsApp → Contacts → "▶ Make active" (Hold ki tareekh beetne par apne aap chalu); patient ka apna STOP clinic wapas chalu nahi kar sakti; DND → chart → Edit patient details → "SMS DND" → "Off (messages allowed)"; balance → recharge; limit → kal reset ya apna number jodo; template / 24 ghante → patient ke reply ka intezaar ya approved template wala message. Nakli number par wajah "placeholder number (…) — not a real phone. Enter the correct number in Settings." aati hai — patient ka sahi number bharo. Login OTP in sab rok se bahar hai. ORALZY common number se campaign ya Cloud tab ka "Send Message" jaisa seedha message bhi nahi jaata ("Shared ORALZY number is reserved for 1-to-1 replies…") — iske liye apna number jodna padta hai.