Admin ya koi aur dabaye to error "Only clinic owner can cancel". Cancel turant band nahi karta — Razorpay ko period ke end par band karne ko bola jaata hai; beech period ka paisa app se wapas nahi hota. Period khatam hone par status cancelled ho jaata hai aur "Subscription needed" screen aati hai; wapas chalu karne ke liye wahi page se plan / offer chuno. Dhyan: "Upgrade to <plan>" dabate hi (pay na kiya ho tab bhi) ye button aa jaata hai. Hara "Subscription cancelled. Active till period end." har baar dikhta hai, chahe cancel hua ho ya nahi — pakka karna ho to ORALZY support se poochho. ORALZY ka offer link ("🎁 Your ORALZY offer") auto-renew nahi hai — agla offer na lo to apne aap aage nahi badhta. Mobile: My Subscription → "Cancel Subscription" → "Cancel plan" ("Keep" = rehne do).
ORALZY ki subscription cancel kaise kare?
Setup → Plan & Help → My Plan → My Subscription ke sabse neeche "Cancel Subscription" → confirm "Are you sure? Subscription will end at current period." → OK. Subscription chal rahe period ke end tak chalti hai, phir band. Cancel sirf clinic owner kar sakta hai. Button tab dikhta hai jab kabhi "Upgrade to <plan>" se Razorpay subscription shuru hui ho.
Where in ORALZY: Setup → Plan & Help → My Plan → My Subscription
Quick steps
- Owner login se Setup → Plan & Help → My Plan → My Subscription kholo
- Neeche "Cancel Subscription" dabao
- Confirm box me OK dabao
- Period end tak app chalta rahega