Ready-made festival_offer aur checkup_reminder_6m me "Stop promotions" button hai, aur editor bhi Marketing template me yahi tip deta hai. Jisne ye button dabaya use aage message rokne ke liye Patient Connect → WhatsApp → WhatsApp Contacts → 🚫 Inactive karo. Button ka text "STOP" ho to tap karte hi contact band ho jaata hai — WhatsApp Contacts me "🚫 Stopped by patient (STOP)" dikhta hai aur aage campaign nahi jaate. Approved template ka button badalna ho to "⧉ Make a copy" banakar dobara Meta ko bhejo.
Template ke "Stop promotions" button se patient opt-out hota hai kya?
Nahi. App sirf tab opt-out karta hai jab patient ka poora jawab akela shabd ho — STOP, unsubscribe, cancel, opt out, quit, end, band karo, रोको ya बंद करो. "Stop promotions" button dabane par jawab Team Inbox me aata hai par patient opt-out nahi hota. Opt-out wala button chahiye to Marketing template me uska text sirf "STOP" rakho.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates · Patient Connect → WhatsApp → WhatsApp Contacts
Quick steps
- Marketing template me "+ Quick reply" ka text "STOP" rakho
- Purane "Stop promotions" wale approved template ki "⧉ Make a copy" banao aur button badlo
- Jisne "Stop promotions" dabaya use WhatsApp Contacts me 🚫 Inactive karo