Screen par wajah likhi hoti hai: "Your free trial has ended…", "Your clinic was created, but the payment was not completed…" ya "Your subscription payment is overdue…". Teeno me "Your data is safe" — kuch delete nahi hota. Usi page par ORALZY ka offer / payment link (agar bheja gaya ho) aur "WhatsApp us for your offer" hota hai. Payment ke baad "I have paid — reload". Mobile app me My Subscription screen khulti hai. Overdue subscription ko paid-date ke baad 7 din ki chhoot milti hai. Galti lag rahi ho to ORALZY support se baat karo.
Subscription needed screen aa gaya, app band kyun ho gaya?
Jab clinic ka payment baaki ho (trial khatam, signup ke baad payment nahi hua, ya subscription overdue + 7 din grace khatam), app poori screen par "Subscription needed" dikhata hai. Data safe hai. Wahi screen par plan / offer chuno aur pay karo, phir "I have paid — reload".
Where in ORALZY: Login ke baad poori screen "Subscription needed" (web) · mobile: My Subscription screen
Quick steps
- Screen par likhi wajah padho
- Offer card ho to "Pay now", warna "WhatsApp us for your offer"
- Payment ke baad "I have paid — reload" dabao