Abhi bachne ka tarika: jis computer se booking hoti hai us par Patient Connect → WhatsApp → WhatsApp Connection → "Settings" → "Auto send on Appointment Booked" OFF karo — isse browser wala doosra message band hota hai, app ka ek message jaata rahega. Ye setting har computer / browser par alag se karni padti hai. Mobile app se booking par sirf ek hi message jaata hai. ORALZY ke shared WhatsApp number wali clinic me browser wala message waise bhi nahi jaata.
Patient ko appointment confirmation ka message do baar kyun gaya?
Web (calendar popup, Book & List ya "+ New PT") se booking par app do jagah se confirmation bhejne ki koshish karta hai: ek app khud bhejta hai, ek browser alag se. Clinic apne WhatsApp number se bhejti ho to dono pahunch sakte hain — ek me date "2026-10-20" jaisi, doosre me poore din-mahine wali. Ye app ki kami hai, report ki gayi hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Connection · Patient Connect → WhatsApp → Sent Log
Quick steps
- Patient Connect → WhatsApp → Sent Log me dekho kaunse do message gaye
- Booking wale computer par WhatsApp Connection → Settings kholo
- "Auto send on Appointment Booked" OFF karo (har computer par alag)