Aur wajahein: "Too many messages too fast — Meta asked to slow down; it will be retried", "Meta (WhatsApp) service was down at that moment — will be retried", "Messaging was paused on the server at that time", "Clinic's own WhatsApp number was not connected", "Campaigns need the clinic's own WhatsApp number …", "Contact was deleted from the contact book", aur "Could not send" (koi aur wajah, jaise WhatsApp balance khatam). Kya kare: galat / landline number wale ko chhod do ya sahi number se nayi list banao; template ki dikkat WhatsApp Templates me dekho; account ki dikkat WhatsApp Connection me; Meta ki marketing limit wale ko kuch din baad bhejo. Wajah theek karke hi "↻ Retry Failed" chalao, warna wahi error dobara aayega. Dhyan: jo message Meta ne pehle le liya aur baad me "Failed" bataya, uska apne aap dobara bhejna nahi hota (sirf bhejte waqt ruke message 3 baar tak khud try hote hain) aur uska paisa kat chuka hota hai.
Campaign report me failed message ki wajah ka kya matlab hai?
"Failed" button me har naam ke neeche laal box me wajah hoti hai. Aam wajahein: "This number is not on WhatsApp…" (number par WhatsApp nahi), "Meta held it back — this person already got many marketing messages recently…" (kuch din baad bhejo), "Patient has turned off marketing messages from businesses in WhatsApp", "Template problem — not approved, paused, or its variables did not match", "Clinic's WhatsApp account problem (token, payment method or account blocked)…".
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Campaigns · Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Campaign row par "View" → "Failed" dabao
- Har row ki laal wajah padho
- Wajah ke hisaab se number / template / connection / balance theek karo
- Phir row par "↻ Retry Failed"