Paytm pilot me "paid" aur "darj" alag step hain. Paytm confirm kar de par likhne me kuch ada aaye — bill ka due beech me badal gaya, "⚠ Amount alag" (mismatch), ya patient ne aise QR par pay kar diya jo reception "QR band karo" se wapas le chuki thi — to wo paisa "⚠ Paisa aaya, darj nahi hua" status me rukta hai, kabhi gayab nahi hota. Teen jagah dikhta hai: (1) us patient ke Collect payment drawer me upar laal box "⚠ Paytm par is patient ka paisa aaya hai jo darj nahi hua" — amount, time, UTR, kaaran; (2) mobile payment sheet me wahi; (3) Settings → Payment Gateways → Paytm card → "Aakhri Paytm QR" list. Button: "Dobara koshish" (wahi bills/dawai par dobara likhne ki koshish) ya "Poora advance me jama karo" (poora amount patient ke khate me advance — baad me "Bill par lagao" se lagao). Do baar kabhi nahi likhta — jo hissa pehle likha ja chuka tha wo dobara nahi banta. Patient ki koshish fail hone par QR khatam nahi hota — wo dobara scan kar sakta hai ("Pichhli koshish fail hui — patient dobara scan karke pay kar sakta hai").
"Paytm par paisa aaya, darj nahi hua"?
Paytm ne paisa le liya par ORALZY use bill par nahi likh paaya (amount alag tha, rows badal gayi thi, ya QR band ho chuka tha). Collect payment me laal box aata hai — "Dobara koshish" se wahi plan dobara, ya "Poora advance me jama karo" se patient ke khate me advance. Paisa chhupta nahi.
Where in ORALZY: Web: Patient chart → Collect payment → upar laal box · Settings → Payment Gateways → Paytm card → "Aakhri Paytm QR" · Mobile: payment sheet me wahi box
Quick steps
- Collect payment me laal box padho — kaaran likha hai
- Bill wahi hai to "Dobara koshish"
- Bill badal gaya / amount alag to "Poora advance me jama karo"
- Advance ko baad me "Bill par lagao" se lagao