Clinic-wide checkbox sirf owner / admin badal sakte hain (warna "Forbidden: insufficient role"). Treatment wala message tabhi jaata hai jab us treatment par honorarium 0 se zyada bana. "SMS only" chuna ho to WhatsApp chhod diya jaata hai; baaki me clinic ki messaging setting ke kram se pehla channel jo pahunch jaye ("Both" bhi dono nahi bhejta). Message sirf koshish hai — fail hone par screen par koi error nahi aata. Message ka text abhi app me badal nahi sakte.
Referring doctor ko WhatsApp ya SMS message kyun nahi gaya?
Check karo: (1) "Referring Doctors" tab ke "Notification settings (optional — clinic-wide)" ke dono checkbox (shuru me off) on hain? (2) Us doctor ke Edit me "Notify on patient register" / "Notify on treatment done (with honorarium)" on hain? (3) Doctor ka phone bhara hai? (4) Registration me "Referred By" me 🩺 list se doctor chuna gaya tha? Inme se kuch bhi kami ho to message nahi jaata.
Where in ORALZY: Patient Care → Referrals · Referrals page: "Referring Doctors" tab
Quick steps
- "Referring Doctors" tab me dono clinic-wide checkbox on karo (owner / admin)
- Doctor ke Edit me notify switch aur phone check karo
- "Preferred channel" check karo
- Aage naye patient ki registration me doctor ko "Referred By" list se chuno