Settings sirf owner / admin save kar sakte hain. Settings me Language (Auto / Hindi / Hinglish / English), Voice, "Max turns before fallback", "Daily call cap" (default 100), "Business hours hint", "Owner transfer number", SMS / WhatsApp confirmation aur "Forward to owner when closed". Din ki cap poori ho jaye to nayi calls owner ko forward hoti hain ("Quota reached"). "Webhook URL" provider me daalna hota hai — ise kisi se share mat karo; asli calls AI tak pahunchne ka setup ORALZY support se confirm karo. AI ka kharcha clinic ke AI credits se katta hai.
AI Voice Receptionist ka Enable switch grey kyu hai?
Patient Connect → Calls → Telephony → "AI Voice Receptionist" → "Settings" me "⚠️ VoIP not configured." dikhe to pehle Patient Connect → Calls → VoIP → "Connect Exotel" karo (ya mobile Calling Mode me Knowlarity / Twilio). Provider jude bina "Enable AI Voice Receptionist" switch grey rehta hai aur save karne par error aata hai.
Where in ORALZY: Patient Connect → Calls → Telephony · Patient Connect → Calls → VoIP · Mobile: Telephony Hub → AI Voice Calls
Quick steps
- Patient Connect → Calls → VoIP me "Connect Exotel" karke save karo
- Patient Connect → Calls → Telephony → "AI Voice Receptionist" tab → "Settings"
- "Enable AI Voice Receptionist" ON karo
- Language, voice, cap, transfer number bharo
- "Save settings"