ORALZY
FAQ

AI Scribe recording start nahi ho rahi, kya kare?

Error ke hisaab se: "Mic permission denied" → browser address bar se microphone Allow karo; "Browser does not support MediaRecorder. Use Chrome/Edge/Safari 14.1+." → Chrome/Edge chalao; "Could not start session: Chairside AI Scribe is disabled…" → admin setting chalu kare; "AI quota exhausted — stop recording." → AI wallet recharge karo.

Where in ORALZY: Patient chart → 🎙 Chairside AI Scribe · Setup → Settings → Clinical → Chairside AI Scribe

Chart par 🎙 button hi nahi dikh raha to scribe band hai (owner/admin chalu kare). "(waiting for first chunk to transcribe…)" pehle ~15 second dikhna normal hai. Lambi recording me Live transcript achanak badhna band ho jaaye to session ki minute-limit (max 60) poori ho gayi — "⏹ Stop & Extract" karke naya session shuru karo; is par koi error message nahi aata. Stop ke baad "Extraction failed" aaye ya koi draft na bane (bahut chhota transcript) to transcript dekh kar notes khud likho. Mobile par "Microphone permission denied." / "Extract failed" jaise message aate hain.

Quick steps

  1. Error message padho
  2. Mic allow / Chrome browser / admin switch / AI wallet — jo laagu ho theek karo
  3. Widget band karke dobara "▶ Start Recording"

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