Details Exotel dashboard → API settings se milti hain; chaaron cheezein zaroori hain ("Account SID, API key, API token and the Exotel virtual number are all needed."). Calls ka kharcha clinic ke apne Exotel account par padta hai. Save ke baad key / token wapas nahi dikhte — badalne ke liye "Change Exotel details" dabao, khaali chhodo to purani key rehti hai. Yahi setting AI Voice Receptionist chalu karne ke liye bhi zaroori hai. Mobile app me ye Calling Mode screen par "Cloud Telephony" se bharte hain.
VoIP me Exotel kaise jode ("Connect Exotel")?
Patient Connect → Calls → VoIP → "Connect Exotel": Account SID, API key, API token, "Exotel virtual number (patients see this)" bharo, chaho to "Record calls" → "Save". Upar "Provider: exotel · configured ✓" aane ke baad hi "Click-to-Call" chalta hai. Ye button sirf owner / admin ko dikhta hai.
Where in ORALZY: Patient Connect → Calls → VoIP · Mobile: Telephony Hub → Calling Mode
Quick steps
- Patient Connect → Calls → VoIP kholo (owner / admin login)
- "Connect Exotel" dabao
- Account SID, API key, API token, virtual number bharo
- "Record calls" chahiye to tick karo
- "Save" dabao aur "configured ✓" dekho