ORALZY
FAQ

Patient chart ke πŸ”” bell me koi alert kyu nahi dikhta?

Chart ke top bar ka πŸ”” (Smart alerts) is patient ke open alerts dikhane ke liye bana hai, par abhi ye hamesha "No open alerts for this patient" hi dikhata hai β€” clinic ke smart alerts (follow-up overdue, unpaid bill, kharab review, low stock) patient ke chart tak nahi pahunchte. Saare alerts Header β†’ Alerts (Smart Alerts) me dekho aur wahin acknowledge karo.

Where in ORALZY: Header β†’ Alerts Β· Patient Care β†’ Patients β†’ Patient List Β· Patient chart β†’ top bar πŸ””

Ye app ki abhi ki kami hai: smart alert patient se doosre tareeke se jude hote hain, isliye chart ka bell, upar patti ka "πŸ”” N alerts" chip aur Overview ka alerts strip khaali rehte hain. Mobile patient screen ke bell / "No alerts" chip ka bhi yahi haal hai; wahan ke "Snooze 7d" aur "Dismiss" tabhi dikhenge jab alert aaye (Dismiss sirf owner / admin). Kisi patient ke baare me staff ko chetavni deni ho to πŸ”’ Internal Notes me note likho (chart khulte hi popup wala "πŸ”” Show as a popup…" tick abhi sirf beta clinics me aata hai), ya kaam yaad rakhna ho to sidebar ka Follow-ups card use karo.

Quick steps

  1. Clinic ke saare smart alerts ke liye Header β†’ Alerts kholo
  2. Wahan alert padho aur acknowledge karo
  3. Patient ke liye staff ko chetavni chahiye to chart β†’ πŸ”’ Internal Notes me note likho (popup tick sirf beta clinics me)
  4. Kaam yaad rakhna ho to sidebar ke Follow-ups card me "+ Add"

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