Pehle form "sent" tab bhi dikhta tha jab message gaya hi nahi tha — ab card wahi likhta hai jo sach me hua. "Link bhej diya" = WhatsApp/SMS chala gaya. "Bhej rahe hain…" = abhi ja raha hai. "Message nahi gaya — platform messaging band hai. QR dikhao ya WhatsApp button dabao." = ORALZY ka messaging emergency stop chalu hai — aapki galti nahi, patient ko kuch nahi mila; chair par QR dikhao ya "📱 Apne phone se bhejo" se apne WhatsApp se bhejo. "Patient ne messages band kar rakhe hain" = patient ne opt-out kiya hai (DND) — QR se bhar sakta hai. "Message nahi bheja (phone / consent nahi)" = record me phone ya messaging consent nahi. "Message fail ho gaya" = bhejne me error — QR dikhao ya dobara bhejo ("Clinic ke number se bhejo"). Form (QR/link) in sab me kaam karta rehta hai kyunki form message se pehle banta hai. Purana bheja hua link kabhi kabhi galat host par khulta tha — ab link clinic ke live domain par banta hai; purane bheje link par patient "khul nahi raha" bole to card se dobara bhejo.
Feedback card par "Message nahi gaya?
Card par likha status delivery ka sach hai: Link bhej diya / Bhej rahe hain… / Message nahi gaya (platform messaging band) / Patient ne messages band kar rakhe hain / phone-consent nahi / Message fail. Kisi bhi haal me QR se form bhar sakte ho.
Where in ORALZY: Patient chart → Records → Feedback → Patient feedback form card (status upar-right)