Ye page clinic ke saare feedback / review requests ek jagah dikhata hai: patient ka naam, phone, Sent aur Responded ka time, stars, sentiment (positive / neutral / negative), patient ka likha comment, aur "✓ Redirected to Google Reviews" agar patient Google par bheja gaya. Jawab na aaya ho to "⏳ PENDING" dikhta hai. List me latest 200 requests aate hain. Settings (auto switch, minimum bill, Google link) owner / admin hi save kar sakte hain; baaki staff ko "Save failed" aata hai. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain. Mobile par bhi Reviews screen hai.
Reviews & Feedback page par kya kya dikhta hai?
Patient Connect → Campaigns → Reviews: upar "Reviews & Feedback" me pichhle 90 din ke sent · responded (%) · avg ★. Neeche "Auto-send feedback link after treatment done" switch, "Review Gating Funnel · 90 days", "Rating Breakdown (90 days)", "Send New Review Request" box, filter All / Pending / 4-5 / 3 / 1-2 aur har patient ki rating + comment wali list.
Where in ORALZY: Patient Connect → Campaigns → Reviews · Mobile: Patient Connect → Campaigns → Reviews
Quick steps
- Patient Connect → Campaigns → Reviews kholo
- Upar 90 din ka summary aur funnel dekho
- Filter (All / Pending / 4-5 / 3 / 1-2) se list chhoti karo
- Kisi patient ka comment list me padho