CHECK karo: Patient Connect → Campaigns → Reviews → "Review Gating Funnel · 90 days" me 4-5 star wale hain par '5★ → Google' zero hai? To page khud warning dikhata hai "happy patients gave 4-5★ but no Google review link is configured". Fix: (1) Google Business Profile se apna review link copy karo (g.page/r/... jaisa). (2) Reviews page par "Auto-send feedback link after treatment done" ON ho to neeche "Google review link" box me paste karo, box se bahar click karte hi save hota hai (ya Setup → Settings → Clinic → Clinic Profile → "Google review URL"). (3) Ab se 4-5 star dene wala patient rating ke baad Google review page par bheja jaayega — purane ratings nahi badalte. Link daala hai phir bhi Google par review kam: app sirf Google page tak le jaata hai, likhna patient ki marzi hai; funnel ka "% of high-stars routed to Google" sirf bheje gaye ginta hai, likhe gaye nahi. Link ja hi nahi rahe ho to "Minimum bill amount (₹)" bahut zyada to nahi, ye dekho. Settings owner / admin save karte hain.
Patients 5-star de rahe par Google pe reviews badh nahi rahe — kya missing hai?
90% cases me Google review URL configure hi nahi hai — bina link ke 5★ patient redirect ho hi nahi sakta. Reviews page pe apna g.page link daalo, funnel turant chalu ho jayega.
Where in ORALZY: Patient Connect → Campaigns → Reviews
Quick steps
- Patient Connect → Campaigns → Reviews kholo aur "Review Gating Funnel · 90 days" dekho
- Google Business Profile se review link copy karo
- "Google review link" box me paste karke bahar click karo
- "Auto-send feedback link after treatment done" aur "Minimum bill amount (₹)" check karo
- Agle hafte funnel me "% of high-stars routed to Google" dekho