Har visit par form khud banta hai: web chart me treatment "Mark done" (akela ya bulk), mobile par case sheet complete, badi payment, ya staff ka apna "Feedback form bhejo" button. QR hamesha kaam karta hai chahe messaging band ho. Web chart me mark-done ke kuch second baad "Patient feedback form" card khud khulta hai; baad me Patient chart → Records → Feedback, mobile Patient detail → Feedback tab, aur mobile completion screen par wahi card. Card me: QR ("Patient apne phone se ye QR scan kare — 30 second ka form, star rating + comment"), link, "Clinic ke number se bhejo", "Link copy karo", "📱 Apne phone se bhejo" (staff ke apne WhatsApp se). Patient bhar de to stars + comment dikhte hain; 3★ ya kam par "reception ke liye task + alert ban chuka hai. Patient ko call karo" — 5★ Google review par jaata hai. Ek patient ko hafte me ek hi form — 7 din ke andar dobara done karo to wahi form reuse hota hai. Automatic band karna ho: Marketing → Reviews → "Auto-send feedback link after treatment done" (Status ACTIVE/OFF); band ho to bhi haath se bhej sakte ho.
Patient feedback form patient ko kaise milta hai?
Treatment done / case sheet complete par feedback form khud ban jaata hai aur "Patient feedback form" card khul jaata hai — QR patient chair par scan kare, ya link WhatsApp/SMS se jaata hai. Card batata hai message sach me gaya ya nahi.
Where in ORALZY: Mark done ke baad khud; Patient chart → Records → Feedback (web); mobile → Patient detail → Feedback tab; setting Marketing → Reviews
Quick steps
- Treatment Mark done karo — card khud khulta hai
- Patient ko QR scan karwao (30 sec form)
- Ya "Clinic ke number se bhejo" / "Apne phone se bhejo"
- Jawab card par dikhega; ≤3★ par patient ko call karo