Apne number se inbox reply ab turant Send failed kyun ho jaata hai?

Mobile app ka alert wajah bhi likhta hai: "No WhatsApp chat with this patient in the last 24 hours, and this message has no approved template — WhatsApp would drop it." Inbox ka reply SMS par nahi jaata. Kya kare: (1) approved template bhejo — mobile app → Patient Connect → WhatsApp → WhatsApp Templates → approved template → "Send", ya chart ke 💬 WhatsApp ke one-tap formats; (2) patient ko call karke ek chhota reply bhejne ko kaho — reply aate hi 24 ghante tak inbox se likh sakte ho; (3) patient ne WhatsApp ka button dabaya ho (jaise "Baat karni hai") to bhi window khul jaati hai. Bina wajah theek kiye baar-baar Send mat dabao — har baar ek aur failed message banta hai.