Reason Meta ki bhasha me hota hai (aksar English code, jaise INCORRECT_CATEGORY = category galat). "PAUSED" ya "DISABLED" likha ho to Meta ne template rok diya — app me wo bhi "Rejected" dikhta hai. Page khula ho to faisla aate hi "❌ "<naam>" rejected by Meta — see the reason on the card" alert aata hai. Aam sudhaar: har variable ka asli udaharan, variable shuru / ant me na ho, promotional baat ho to category Marketing, footer me apne clinic ka naam. Rejected template WhatsApp Campaigns me nahi dikhta. Bilkul naya naam chahiye to naya template banao.
Template Rejected ho gaya, wajah kahan dikhegi aur dobara kaise bheje?
Patient Connect → WhatsApp → WhatsApp Templates → laal "Rejected" card ke neeche "Reason: …" me Meta ki wajah dikhti hai. "✏️ Edit" se text / category / udaharan / buttons theek karo → "📤 Save + send to Meta"; ya bina badlav card par "↻ Send to Meta again". Naam wahi rehta hai aur wahi template Meta par dobara review me jaata hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates
Quick steps
- Rejected card par "Reason:" padho
- "✏️ Edit" se galti theek karo
- "📤 Save + send to Meta" (ya card par "↻ Send to Meta again")
- "Approved ✓" hone tak page khula rakho ya "🔄 Refresh status" dabao