ORALZY
How-to

Jo patient WhatsApp Contacts me nahi hai uske messages kaise roke?

WhatsApp Contacts ke search me patient ka naam / number likho (kam se kam 2 akshar, pehla filter "All contacts") → table ke neeche "Patients matching — not in contacts yet" me patient dikhega → "⏸ Hold" ya "🚫 Inactive" → din / reason → "Save". Number contact ban jaata hai aur rok turant lag jaati hai.

Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Contacts

Ye sirf web par hai — mobile app me contacts ke bahar ka patient nahi dikhta. Number me 10 digit se kam hon to "Enter a valid phone number". Wahi number pehle se contact ho to "Phone already exists — search it and use the buttons there". Rok poore number par lagti hai — us number wale ghar ke doosre patients ko bhi message nahi jaata. Patient file me "SMS DND" lagane se bhi rok lagti hai.

Quick steps

  1. Web par WhatsApp Contacts kholo, pehla filter "All contacts" rakho
  2. Search me patient ka naam ya number likho
  3. "Patients matching — not in contacts yet" me "⏸ Hold" ya "🚫 Inactive" dabao
  4. Din / tareekh aur reason bharkar "Save"

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