Default me har patient message ORALZY ke registered sender / central WhatsApp number se jaata hai — TRAI/DLT ya Meta ka koi kaagaz clinic ko nahi karna, aur "🦷 <Clinic ka naam> / Namaste … ji" message ke andar hi hota hai. "Apna" chuna par credentials nahi daale to ORALZY chup-chaap apne naam se nahi bhejega: SMS apne aap ORALZY sender par wapas aa jaata hai, aur WhatsApp SMS par utar jaata hai — WhatsApp hub ki patti "Clinic ki apni pasand" ❌ dikhati hai ("Sirf apne number se chuna hua hai, par apna number juda nahi"). Patient ka STOP dono taraf lagu hai — ORALZY ke sender se bhejne ka matlab consent chhodna nahi. ORALZY ke central number par har clinic ki roz ki alag limit hai (patti me "Aaj ki limit"). Apna WhatsApp number jodna ho to pehle request (Connect WhatsApp (Meta)).
SMS/WhatsApp kis naam se jaata hai?
Settings → Clinic Settings → "Billing & invoices" ke andar "🪪 Message sender — ORALZY ka ya apna": SMS sender ("ORALZY ka DLT sender (recommended — koi setup nahi)" / "Apna DLT sender") aur WhatsApp ("ORALZY ka central number (koi Meta verification nahi)" / "Apna verified WhatsApp Business number"). Default ORALZY — koi paperwork nahi; clinic ka naam message ke andar dikhta hai.
Where in ORALZY: Settings → Clinic Settings → 🧾 Billing & invoices → 🪪 Message sender — ORALZY ka ya apna (web); mobile: Settings → ⚙️ Clinic Settings → 🪪 Message sender
Quick steps
- Settings → Clinic Settings → Billing & invoices kholo
- Neeche "🪪 Message sender" tak jao
- SMS sender aur WhatsApp number chuno
- Save
- WhatsApp hub ki patti me "Clinic ki apni pasand" ✅ check karo