Patient ke jawab Patient Connect → WhatsApp → WhatsApp Team Inbox me aate hain. Kya nahi badalta: har WhatsApp message ab bhi WhatsApp balance se katta hai; patient ka STOP / opt-out apne number par bhi lagta hai; Meta ka niyam ki khud likha (free-form) message sirf patient ke pichhle 24 ghante ke message ke baad jaata hai, apne number par bhi hai. SMS aur login OTP pehle jaise ORALZY platform se hi jaate hain — unke liye clinic ko koi key nahi daalni. Bill Settings ka "WhatsApp number" select connect hone ke baad farak nahi daalta — juda hua apna number hi use hota hai.
Apna WhatsApp number jodne ke baad kya badal jaata hai?
Connect hote hi clinic ke WhatsApp message ORALZY ke common number ki jagah aapke apne number aur Meta-verified display name se jaane lagte hain. Common number wali rok — "Today's limit" aur sirf template / 1-to-1 reply wala niyam — apne number par nahi lagti. Upar patti ke "Full check" me "Number: clinic's own" dikhega.
Where in ORALZY: Setup → Integrations → Connect WhatsApp (Meta) · Patient Connect → WhatsApp → WhatsApp Connection
Quick steps
- Connect ke baad Patient Connect → WhatsApp kholo
- Upar patti me "Full check" dabao
- "Number:" line me "clinic's own" dekho
- Ek test message bhej kar Patient Connect → WhatsApp → Sent Log me check karo