Number jodne ke baad Interactive Flows me draft par dobara "📤 Publish" karo, phir published card se "📨 Send to patient". Agar 'WhatsApp Business Account ID not found — do Connect WhatsApp again.' aaye to Connect WhatsApp dobara karo. WhatsApp bilkul juda na ho to Send par 'WhatsApp not configured' aata hai.
Interactive Flow ke liye clinic ka apna WhatsApp number zaroori hai kya?
Haan. Flow sirf clinic ke apne WhatsApp (Meta) account par publish hota hai — number na juda ho to Publish par 'First connect the clinic's own number via Setup → Integrations → Connect WhatsApp (Meta) — flows are published on that account.' aata hai. ORALZY ke shared number se "Send to patient" bhi nahi jaata ('Shared ORALZY number is reserved for 1-to-1 replies…'). Pehle Setup → Integrations → Connect WhatsApp (Meta) se apna number jodo.
Where in ORALZY: Patient Connect → WhatsApp → Interactive Flows · Setup → Integrations → Connect WhatsApp (Meta)
Quick steps
- Setup → Integrations → Connect WhatsApp (Meta) se clinic ka apna number jodo
- Patient Connect → WhatsApp → Interactive Flows kholo
- Draft flow par "📤 Publish"
- Published flow par "📨 Send to patient"