"🔄 Refresh status" par bhi "The clinic's own WhatsApp number is not connected" aata hai, upar ki ginti aur Live line nahi dikhti, aur "Already on Meta" list khaali rehti hai. "WhatsApp Business Account ID not found — do Connect WhatsApp again." aaye to connection adhoora hai — Connect dobara karo. ORALZY ke common number wale templates is page par nahi aate — unke baare me support se poochho. Number jodne ka poora tareeka WhatsApp Connection wale jawab me.
Templates page par "own WhatsApp number is not connected" kyun aa raha hai?
Templates Meta sirf clinic ke apne WhatsApp number ke account par approve karta hai. Number jude bina page par laal patti "⚠ The clinic's own WhatsApp number is not connected…" dikhti hai aur Send to Meta par "First connect the clinic's own number via Setup → Integrations → Connect WhatsApp (Meta)…" aata hai. Draft bana kar rakh sakte ho; number owner / admin Setup → Integrations → Connect WhatsApp (Meta) se jodte hain (pehle request, ORALZY approve kare tab connect khulta hai).
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates · Setup → Integrations → Connect WhatsApp (Meta)
Quick steps
- Laal patti dikhe to owner / admin ko batao
- Owner / admin: Setup → Integrations → Connect WhatsApp (Meta) se clinic ka number jode
- Templates page dobara kholo, "🔄 Refresh status" dabao
- Draft card par "📤 Send to Meta"