ORALZY
FAQ

Bridge Settings me "Test" dabane par ✖ error aaye to kya kare?

"✖ Invalid or disabled imaging bridge key" = key galat hai, purani (rotate ho chuki) hai, ya web par bridge band hai — Setup → Integrations → Imaging Bridge (ORALINK) se nayi key copy karke dobara paste karo, "Test" phir "Save". Koi aur ✖ message (jaise fetch failed / timeout) = is PC ka internet ya firewall ORALZY tak nahi pahunch raha.

Where in ORALZY: Setup → Integrations → Imaging Bridge (ORALINK) · Desktop: ORALZY Windows app → ORALZY menu → X-ray Bridge Settings…

"Test" sirf key aur server tak raasta jaanchta hai — 10 second me jawab na aaye to fail. Sahi hone par "✓ Connected: <clinic ka naam>" aata hai; naam kisi aur clinic ka dikhe to galat clinic ki key lagi hai. Key paste karte waqt aage-peeche ka space ya ajeeb character app khud hata deta hai. Test pass hone ke baad bhi "Save" dabana zaroori hai, warna bridge purani key se chalta rahega. Save ke baad bhi status "ON — not connected to server" rahe to internet check karo; X-rays tab tak upload nahi hongi.

Quick steps

  1. Web par Setup → Integrations → Imaging Bridge (ORALINK) kholo, bridge chalu hai aur key copy karo
  2. X-ray PC par "X-ray Bridge Settings…" me "Bridge key" me nayi key paste karo
  3. "Test" dabao — "✓ Connected: …" aana chahiye
  4. "Save" dabao

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