ORALZY
FAQ

Intake form me "Submit form" dabane par patient ko error kyu aata hai?

Abhi Setup → Settings → Clinic → Patient Intake Forms ("Generate intake link") se bane link par patient "Submit form" dabata hai to form ke neeche laal error aata hai ("❌ Patient validation failed: uhid …") aur jawab clinic tak nahi pahunchte — link "Pending" hi rehta hai. Ye app ki taraf ki kami hai, patient ki galti nahi. ORALZY support ko batayein; tab tak patient ki history registration ke Step 2 me ya chart me khud bharein.

Where in ORALZY: Setup → Settings → Clinic → Patient Intake Forms · Patient ka phone: intake form link

Wajah: aise link kisi patient file se jude nahi hote; form naya patient banane ki koshish karta hai par usko UHID nahi milta, isliye save ruk jaata hai. Appointment se ek din pehle apne aap jaane wala link — jab appointment kisi patient file se judi ho — is kami se bacha hai aur seedha us file me save hota hai. Error me "missing required fields" aaye to * wale khane ya zaroori consent tick khaali hain — bhar kar dobara "Submit form" dabao.

Quick steps

  1. Patient se error ka screenshot le lo
  2. ORALZY support ko batao ki intake form submit nahi ho raha
  3. Tab tak history Register New Patient ke Step 2 ya chart me khud bharo
  4. "missing required fields" ho to patient * wale khane bhar kar dobara bheje

intakesubmiterrorvalidationfailedformuhidproblem