ORALZY
FAQ

Har baar login par naye device ka OTP kyun aata hai?

Device tabhi yaad rehta hai jab OTP screen par "Trust this device for 90 days" tick ho. Tick hata diya tha, 90 din poore ho gaye, ya PC ka hardware (graphics card, monitor, RAM) badla to app use naya device maanta hai aur phir owner ke mobile par OTP bhejta hai. Agli baar OTP daalte waqt tick laga rehne do.

Where in ORALZY: Login page → OTP screen → "Trust this device for 90 days" · Header → My Account → Login Activity

Device ki pehchaan computer ke hardware se banti hai, browser ki history ya cache se nahi — isliye cache saaf karne se OTP dobara nahi aata, par hardware badalne se aata hai. Shared ya bahar ke computer par tick hata do taaki wahan agli baar phir OTP lage. Trusted device par bhi two-factor (authenticator) ka code har baar lagta hai — wo is tick se nahi hatta. Roz-roz OTP se bachna ho aur aapka mobile login me save ho to "📱 Sign in with Mobile OTP" se login karo; usme OTP aapke apne number par aata hai, owner ke nahi.

Quick steps

  1. Login par naya-device OTP aaye to code daalo
  2. "Trust this device for 90 days" tick laga rehne do
  3. "Verify OTP & Sign In" dabao
  4. Shared / bahar ke PC par tick hata do

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