Web par likha aata hai "This browser was previously connected to one Oralzy backend, but is now hitting a different one" aur do button: "Trust new server & reload" (purana server bhool kar naye ko maan leta hai) aur "Just reload". Mobile par same "Different database detected" screen aur "Trust new server" button. Aam wajah: mobile me kisi ne Server Address badal diya. Galat server ko "Trust" kar diya to app us server ka data dikhayegi, aapki clinic ka nahi — isliye pehle Server Address theek karo (Using baked-in URL), app band karke kholo. Samajh na aaye to screenshot leke ORALZY support ko bhejo.
"Different database detected" laal taala screen aayi to kya kare?
Ye screen tab aati hai jab app pehle jis ORALZY server se judi thi, ab kisi doosre server se baat kar rahi hai — galat data na dikhe isliye app band kar di jaati hai. Pehle "Just reload" dabao. Mobile me Header → My Account → Server Address → "Reset to default". "Trust new server & reload" sirf tab dabao jab ORALZY support kahe.
Where in ORALZY: Header → My Account → Server Address · Web / mobile: laal "Different database detected" screen
Quick steps
- "Just reload" dabao (web)
- Mobile me Header → My Account → Server Address kholo
- "Override active" dikhe to "Reset to default", phir app band karke kholo
- Phir bhi aaye to screenshot ORALZY support ko bhejo — "Trust new server" unke kehne par hi