"No unpaid bill for this patient — make the bill first." = us patient ka finalize hua due wala bill nahi — pehle bill banao (draft par card nahi lagta). "The sale of this card was voided — it cannot be used." = card ki sale receipt void ho chuki. "This card was issued before card sales were recorded…" = purana card jiska paisa receipt me nahi hai — paisa lekar naya card banao; purana band karwana ho to ORALZY support. "Card balance changed — look it up again" = kisi aur ne usi waqt card use kiya, dobara "Look up" karo. "Day … is closed. Reopen the day-end closure first to make changes." = aaj ka Day End band hai — pehle din kholo.
Gift card bechte ya redeem karte waqt error kyu aata hai?
Bechte waqt: "Pick the patient who is paying for the card" (Paid by patient chuno), "How was the card paid for?" (Paid how chuno), "Expiry must be a future date", "Face value too high (max ₹1,00,000)". Redeem par: "Invalid code", "Expired", "Cancelled", "No balance remaining", "Amount ₹X exceeds card balance ₹Y", "Bill due is only ₹X", aur RGHS / CGHS (scheme) bill par card nahi lagta.
Where in ORALZY: Billing → Bills → Offers → Gift Cards
Quick steps
- Error ka message padho
- Bechte waqt "Paid by (patient)" aur "Paid how" zaroor chuno
- Redeem: patient ka bill pehle finalize ho, amount bill due aur card balance se zyada na ho
- Day End band ho to Billing → Day End me din dobara kholo