ORALZY
FAQ

Ek saath Done (one bill) me error ya 'Consent pending' alert kyu aaya?

"Bulk done failed: …" ka matlab bill nahi bana aur plans plan hi rahe. Aam wajah: "<X> already on bill <no>. Mark the rest (<Y>) done separately, or cancel that bill and try again." = ek treatment pehle se bill par; "Max 25 treatments on one bill"; "These treatments are being billed from another device right now…" = refresh karo. Save ke baad "⚠ Consent pending" alert sirf yaad dilata hai — bill aur Done ho chuke.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Visits → 📋 Active Plans → ✓ N Done + one bill · Mobile: Patient detail → More → Clinical → Plans

Consent pending ka text: "<treatment>: Treatment marked done without signed consent. Please obtain consent immediately for legal protection." (ya "…with no linked consent…") — patient se consent sign karwa lo. "⚠ Paperwork (prescription/consent) could not be created for N treatment(s): … The bill is fine — check these procedures manually." = bill sahi bana, un treatments ka Rx / consent haath se dekho. '"<X>" data cannot be saved — the medicines/instructions format is wrong. Bill not created.' = dawai ki line dobara likho. TT chain aur scheme rate wale errors akele Done jaise hi hain. Is drawer me rate nahi badalta ("The rate cannot be changed here — fix it in the plan first.") — rate badalna ho to plan row ka ✎ ("✎ Edit rate / qty / discount") ya treatment akela Done karo. Bina tooth wali row ka endo / implant record save nahi hota (drawer me pehle hi warning). Mobile par error "Failed" alert me aata hai aur consent pending wali line "✓ Done" alert ke andar.

Quick steps

  1. Alert ka poora message padho
  2. "already on bill" ho to bache treatments alag se "✓ Done" karo
  3. "another device" ho to page refresh karo — bill ban chuka hoga
  4. "Consent pending" ho to patient se consent sign karwao
  5. "Paperwork could not be created" ho to un treatments ka Rx / consent chart me dekho

bulkerrorconsentpendingonebillfailedmultiplesaath