Expiry nikalte hi benefit band ho jaata hai (status roz subah 7:30 IST ke check par "expired" hota hai). Cancelled membership par kuch nahi lagta. Plan baad me badla ho to purani membership par bechte waqt wale benefits hi chalte hain. Free quota "Renew" karne par reset hota hai. Bill ban chuka ho to wo dobara apne aap nahi badalta — zaroorat ho to Billing → Bills → Credit Notes se adjust karo. Ye 'Growth' add-on ka hissa hai — menu me na dikhe ya "This needs the Growth add-on" aaye to Setup → Plan & Help → Store se le sakte hain.
Member patient ke bill me discount nahi laga, kyu?
Ye check karo: (1) membership active hai aur expire nahi hui (Memberships → "👥 Active Members" me status aur "Expires"); (2) bill "New Bill" ya chart ke bill drawer se bana — treatment Mark Done ka auto-bill member discount nahi lagata; (3) free service ke liye bill line ka naam plan wale treatment naam jaisa hi ho; (4) free quota khatam to nahi; (5) line ₹0 ki to nahi.
Where in ORALZY: Billing → Plans & Memberships → Memberships → Memberships & Loyalty · Billing → Bills
Quick steps
- "👥 Active Members" me patient ka status aur expiry dekho
- Check karo bill "New Bill" / chart bill drawer se bana, Mark Done se nahi
- Plan ke treatment naam aur bill line ka naam milao
- Quota khatam ho to "Renew" ya normal rate